Thursday, 09 February 2012

The short goodbye

Last week John Belcher, the highest paid housing association chief executive, left his high-profile role at Anchor Trust. Chloë Stothart investigates what prompted his sudden departure

It was an afternoon like any other at Anchor Trust’s headquarters in central London when a memo dropped onto the desks of senior staff that would shake the 37,163-home organisation to its core. After 15 years at the helm John Belcher, the Canadian boss who has topped Inside Housing’s league table of housing association chief executive pay for the past two years, had resigned.

Mr Belcher’s £391,000 pay package for 2008/09 - a 20 per cent increase on the previous year and £70,000 more than the next best paid housing association chief - has been widely criticised, including by Conservative housing spokesperson Grant Shapps, who called it ‘inappropriate’.

But there was no reason to think that Mr Belcher would not be around to pick up his hefty salary next year, and the hasty manner of his departure has led to widespread speculation that he was dismissed.

His resignation comes amid a restructure at Anchor and follows the departure of at least one other senior executive, suggesting some degree of turmoil at the organisation. The trust also has a new chair, Aman Dalvi, who took up his post 13 months ago. Could Mr Belcher’s exit mean the new broom is starting to sweep? Or did a poor set of financial results have a role to play?

Inside Housing has spoken to several sources close to the situation at Anchor in a bid to uncover the full story.

The official line from Anchor is that Mr Belcher ‘resigned from the role of chief executive to pursue other business interests’.

A spokesperson said last Wednesday that Jane Ashcroft, deputy chief executive at the trust, is currently acting as chief executive, but would not say whether Mr Belcher was also still in post.

One source confirms an announcement was made to senior staff saying he had left but giving no explanation. ‘I heard he left with very short notice,’ says the source. ‘If this had been planned he would have a big goodbye party.’ Several sources suggest he has departed after a dispute with the board.

Mr Belcher is not the only senior staff member at Anchor to have left in recent weeks. Barbara Laing, managing director of housing services, left the organisation in September. There is no suggestion that she did anything wrong and Anchor was about to undergo a major reorganisation.

It is impossible to say whether the two departures are directly connected - one senior source says they are not - although several others have made the link because Ms Laing and Mr Belcher left unexpectedly within weeks of each other.

Inside Housing attempted to contact Ms Laing several times by phone and email, but did not get a response. It is thought she may have signed an agreement not to talk about her departure.

One source claims senior-level departures were not uncommon at Anchor. Mr Belcher seemed to replace his senior mangers ‘on a fairly regular basis’, the source adds. Four left by ‘mutual consent’ as part of a managerial shake-up in 2003 (Inside Housing, 14 March 2003).

A former staff member says Mr Belcher was nicknamed ‘the smiling assassin’ after the 2003 restructuring, and another source claims he had a ‘macho’ management style.

Cash calls

Mr Belcher’s departure comes 13 months after Mr Dalvi became chair of Anchor, replacing Dianne Jeffrey, who left to chair the merged charities Help the Aged and Age Concern. Mr Dalvi joined Anchor’s board in December 2004 and is head of regeneration and planning at Tower Hamlets Council and a former assistant director of investment at the Housing Corporation.

Mr Belcher’s controversial pay deal for 2008/09 was settled before Mr Dalvi took up his chairmanship, but he was in the job by the time it hit the headlines.

Most sources say the controversy over pay is not the trigger for Mr Belcher’s departure, but that it will not have helped his relationship with the board.

Given the size of Mr Belcher’s remuneration, any pay-off will be a hot topic. One source says the long-standing chief stands to receive a year’s salary, but it is unclear whether this would be simply basic pay, which was £280,000 in 2008/09 or also include bonuses and benefits, which added a further £111,000 that year.

Commenting on Mr Belcher’s pay package this year, Mr Dalvi said: ‘Anchor has changed enormously since John took the helm in 1994. Turnover is now £267 million - around double what it was, even allowing for inflation.’

This has not been a good year financially for the organisation, however. Many associations have been forced to write down land which has dropped in value and finished last year on a loss. But Anchor’s £35 million loss included a £12.4 million land writedown, which was one of the largest impairment charges made by a housing association.

As well as poor financial performance, Anchor could have had to deal with extra attention from regulator the Tenant Services Authority this year. Mr Shapps’ criticism of the salary ‘would mean it would have to be on the regulatory radar’, one regulation expert suggests.

While the regulator does not set caps on salaries, it can take action if it believes the board is not in control of executive pay and risks ‘bringing themselves and the sector into disrepute’.

But Clare Miller, executive director of risk and assurance at the TSA, says there is no out of the ordinary regulatory activity of Anchor.

Anchor’s spokesperson says the organisation had ‘not been informed of any plans by the regulator to investigate the salary’.

Amid the furore, it is easy to forget Mr Belcher’s achievements for Anchor. One source says: ‘He is a very clever man. There was a lot of asset management [during his tenure] and he did bring in bright people and was prominent politically.’

Mr Belcher has kept his counsel about events: last Wednesday, and on Monday and Tuesday this week, he said he was in meetings and unable to speak but could talk the next day, but he did not respond to repeated subsequent calls.

Anchor added little to a statement it issued last Wednesday, which hardly clarified the reasons behind Mr Belcher’s mysterious departure. Be it turmoil at senior management level, a new chair with a point to make, controversy over a robust pay packet coupled with poor financial results, or simply ‘other business interests’, one thing is clear - a new name will top the salaries league table next year.

In numbers

£391,000
John Belcher’s total remuneration 2008/09

86 per cent
Increase in total remuneration since 2003/04

£267 million
Anchor’s turnover 2008/09

30 per cent
Increase in Anchor’s turnover since 2003/04

£35 million
Anchor’s deficit in 2008/09

£41.6 million
Anchor’s surplus in 2003/04

Source: Annual reports

Readers' comments (13)

  • Imagine - purely hypothetically - that a Chief Executive was near the date when he was planning to retire anyway and enjoy his generous pension. How dull simply to retire, when he could extract another chunk of money by triggering a pay-off for dismissal, and alert the world that he was available for "other interests". If the package is there, why not milk it?

    Unsuitable or offensive? Report this comment

  • Call me an old cynic | Fri, 13 Nov 2009 09:47 GMT
    I expect not many would argue with what you say.

    Unsuitable or offensive? Report this comment

  • Ooh, you two are a couple of cynics!!

    There is a truth behind this sudden departure which will emerge in time, and dare I say there is a link between the sudden departure of other staff and that of Mr Belcher, which may (or indeed may not) involve the Board, and potentially the decision making process. Salary based it is not.

    Don't ask me how I know, but lets just say 'bloke down pub' told me.

    Unsuitable or offensive? Report this comment

  • I find it deplorable that any person in such a privileged position should milk his employers.

    He might be a high-flyer to some but he's neither a genius nor worth anything like the money he draws. There are hungry, eager men and women out there who would gladly work for half of what this man earns.

    In any event, his performance recently leaves much to be desired.

    Now off you go Mr Belcher, jump onto another high ticket merry-go-round.

    Unsuitable or offensive? Report this comment

  • I find it deplorable that any person in such a privileged position should milk his employers.

    He might be a high-flyer to some but he's neither a genius nor worth anything like the money he draws. There are hungry, eager men and women out there who would gladly work for half of what this man earns.

    In any event, his performance recently leaves much to be desired.

    Now off you go Mr Belcher, jump onto another high ticket merry-go-round.

    Unsuitable or offensive? Report this comment

  • Many of the comments on this article and the linked ones make very interesting reading - particularly in terms of staff working for Anchor and their tenants.
    If a CX of Anchor can make them the leader in the field, get rid of all their bedsits by 2020 and help to deliver the ambition set out in the national strategy then they would be worth every penny.
    I also think that the comments should make very interesting reading for the TSA - are we going to see them leading from the front in this debate?

    Unsuitable or offensive? Report this comment

  • Anchor staff are deplorably treated; many having had wages frozen for several years in succession in an effort to drive down the payload. Cleaners are paid minimum wage. Anchor is not a happy ship. 'Corporate workwear' was introduced at vast expense last year; this being deemed more important than paying staff decently.
    Who cares ? The staff are mostly only women, anyhow, and working at Anchor Homes and flats is a 'caring' job, so, hey, let's bolster the good old tradition of underpaying and exploiting women workers who look after vulnerable people!

    Unsuitable or offensive? Report this comment

  • I couldn't agree more with the comments posted here. Our political masters, in their infinite wisdom, have hived off almost all responsibilty for social care to businesses driven by nothing more than the drive for profit and self-aggrandisement of their bosses.

    The introduction of a corporate uniform, at significant coHow st debased both the staff and those who they are employed to care for. Do the residents of sheltered housing really want to feel like their living in an institution, with uniformed staff? - And all for what? - to satisfy the ego of the now departed Great One. RIP.

    Unsuitable or offensive? Report this comment

  • I know I am flippant sometimes when it comes to Anchor, but I shouldn't really as there are some serious issues going on. I worked for anchor in a suport capacity but not in a face to face capacity, so never met any scheme managers in person. It was hinted to me when i started that scheme managers were to be handled with barbed wire gloves and I was not to let them grind me down. What I can say is in all frankness, that scheme managers at Anchor recieve very little respect from higher ups and are seen as a neccesary evil. I can honestly say that not once did I find a scheme manager I didnt like, they are funny, professional and hardworking, and some of the emails I recieved when our department was suddenly ousted expressed sincere shock. I really feel for them, I do.

    Unsuitable or offensive? Report this comment

  • I couldn't agree more with the comments posted here. Our political masters, in their infinite wisdom, have hived off almost all responsibilty for social care to businesses driven by nothing more than the drive for profit and self-aggrandisement of their bosses.

    The introduction of a corporate uniform, at significant coHow st debased both the staff and those who they are employed to care for. Do the residents of sheltered housing really want to feel like their living in an institution, with uniformed staff? - And all for what? - to satisfy the ego of the now departed Great One. RIP.

    Unsuitable or offensive? Report this comment

View results 10 per page | 20 per page

Have your say

You must sign in to make a comment

sign in register

Related

Articles

  • Putting the boot in

    28 June 2011

  • The secret diary of a chief exec

    16/09/2011

    They may earn mega-bucks but with great power comes great responsibility. Katie Puckett finds out what it’s like to be a housing sector boss

  • Shapps hails pay freeze for chief execs

    16/09/2011

    Housing minister Grant Shapps said he is ‘encouraged’ by the findings of Inside Housing’s exclusive annual salary survey which shows the majority of chief executives at the UK’s largest housing associations have had their salaries frozen.

  • Final acts

    3 February 2012

  • Homelessness charity chief stepping down

    9 December 2011

    The boss of the UK’s homelessness umbrella organisation has stepped down from her role after more than seven years in charge.

Resources

  • The big freeze

    16/09/2011

    Kicking off our chief executive salaries special, Inside Housing’s annual survey reveals the economic downturn has put most pay on ice. Lydia Stockdale reports

  • Cracking the glass ceiling

    11/02/2011

    Women are well represented in the social housing industry - but only up to middle management level. Lydia Stockdale reveals the results of Inside Housing’s exclusive women in housing survey and finds out what’s holding them back

  • Scrapheap challenge

    20/01/2012

    The price of metal has risen sky high making pipes, railings and even boilers an irresistible target to thieves. Chloë Stothart finds out how one housing association is tackling the growing problem of metal theft

  • Money matters

    16/09/2011

    How do council housing heads and arm’s-length management organisation bosses fare in the salary stakes? Lydia Stockdale reveals the results of Inside Housing’s exclusive poll

  • Facing the future

    07/10/2011

    Riots, job shortages - it’s been a tough summer for young people. Martin Hilditch investigates how one housing association is helping

Latest Jobs

  • Housing and Community Services Director

    Have you ever thought about relocating to Australia and making a lifestyle change? Make 2012 the year to do it! ...

    £Competitive

    Closing: 2012-02-17 00:00:00

  • Deputy Head Teacher

  • Head of Strategy & Governance

    We are at an exciting point in our journey to create a great company that delivers the best services – ...

    £65,000

    Closing: 2012-02-24 00:00:00

  • Head of Performance and Business Improvement

    If you have experience of developing, implementing and delivering continuous service improvement projects/organisational development initiatives and the skills to implement ...

    £50,000 pa

    Closing: 2012-02-19 00:00:00

  • Independent Board Member

    Trafford Housing Trust provide over 9,000 homes in Trafford, Greater Manchester - including homes to rent, homes for shared ownership, ...

    £4,000 per annum

    Closing: 2012-02-27 00:00:00