Thursday, 09 February 2012

If the widely anticipated Conservative victory materialises, Tory shadow housing minister Grant Shapps has made it clear the TSA is likely to be one of the first on the party’s bonfire of the quangos. Yet it is only now that the regulator and the new framework it oversees is beginning to spark into life.

Aside from its first major landlord intervention, this week also sees the end of the TSA’s key consultation on its proposed new regulatory standards. It should be a source of pride for Marsh et al that their new light-touch approach has been so widely accepted and debate has quickly progressed to the details.

It is with these details that another newly minted quango, the National Tenant Voice, is principally concerned. The members of its National Tenant Council met for the first time last week and it will be responding to the TSA consultation. But its impact is more likely to be greater as landlords feel their way into the new regulatory landscape over the next six months. Like the TSA, the future of the £1.5 million a year NTV hangs very much in the balance if the Conservatives enter Number 10 in May. So where should it focus its energies to quickly prove it’s more than just an elaborately assembled tenant talking shop?

It and its council members could do worse than look at the results of a piece of work commissioned by London & Quadrant housing group from respected academic Hal Pawson. It finds that the results of many current tenant satisfaction surveys cannot be relied upon as their methodologies are flawed.

TSA or no TSA, the new pared down regulation system is going to be here for at least the life of the next parliament.

With an end to a cycle of planned inspections by the Audit Commission, tenant satisfaction surveys will play a key role in determining landlord health.

The NTV exists to hold landlords to account and in so doing it should demand that these landlord-funded surveys are beyond reproach.

Readers' comments (1)

  • Amelia Nixon

    Personally, I would rather see all this cash spent on ensuring tenants have good solid tenancy agreements coupled with a systen where complaints can be heard in confidence that something will be done and legal assistance for those who need it. In my opinion all of these 'bodies' are not needed- tenants are not helpless not hopeless but they do need to be freed from never ending systems where too much is at stake and justice never seems to prevail.
    Very much time that social housing was set free from the red tape and then tenants could move on.
    Haven't these tired old housing organisations had their day? They have proven time and again that they do not live up to expectations and becoming tyrants to those they are supposed serve and help. I am not a conservative party member or fan but on this and their plans to put an end to the surveilance and spying on each other - Iam with them.

    Unsuitable or offensive? Report this comment

Have your say

You must sign in to make a comment

sign in register

Latest Jobs

  • Tenancy/Housing Officers Wanted (Full Time & Part Time)

    Working in an exciting area of London, you will have proven experience as a housing or tenancy officer.

    £27,000 pro rata

    Closing: 2012-02-10 00:00:00

  • Housing Officer

    Housing Officer x 4 (3 permanent and 1 x 12 month fixed term contract)

    £28000 per annum

  • Community Sustainment Co-ordinator

    Established in April 2007, Rykneld Homes is North East Derbyshire district council's housing management organisation responsible for the management, maintenance ...

    £27,849

    Closing: 2012-02-27 00:00:00

  • Area Housing Manager

    Experienced Area Housing Manager required in Surrey

    £50000 - £55000 annum

  • Neighbourhood Manager

    We are a vibrant and successful social housing association and are looking for someone to join our dynamic Neighbourhood Management ...

    £38,512 - £42,363.20 plus benefits

    Closing: 2012-02-13 00:00:00