Housing association appoints new chief exec
A housing association has appointed a new chief executive following the retirement of the previous boss.
Lisa Pickard has been chosen to take over the reins of 1,200-home Leeds and Yorkshire Housing Association after David Whitehead decided to retire following 14 years with the landlord.
Ms Pickard comes to the role from the Tenant Services Authority, where she was assistant director tenant standards.
Prior to her role with the TSA, Ms Pickard worked at Places for People as customer services director and head of housing in the north east of England.
Ms Pickard said: ‘I feel very privileged to be a part of LYHA. As we plan for the coming year, there are exciting and challenging times ahead which present opportunities to build on successes as well as grow and develop the organisation.
‘I am very much looking forward to working with our customers, staff and stakeholders to help LYHA deliver its visions while at the same time, contributing to a wider agenda both regionally and nationally.’
Ms Pickard has also worked at Tees Valley Housing Group, Two Castles Housing Association and North British Housing Association.
Her time at the TSA saw her head up the tenant standards directorate as well as implement and regulate customer facing standards including the tenant involvement and empowerment standard.
She added: ‘I believe that LYHA can be more than just an excellent housing provider: it can grow and be cost effective, financially stable and deliver excellent, value-for-money customer services and importantly, be well placed to contribute and make a difference locally.’
Robert Sladdin, chair of the LYHA board, said: ‘Lisa brings with her a wealth of experience in housing management, maintenance and customer service as well as an in-depth knowledge of policy, strategy, financial and regulatory areas.
‘Her time with other housing providers has enabled her to gain a full and rounded outlook on the industry and we are looking forward to seeing her plans for the organisation come to life over the coming months.’