Monday, 22 May 2017

Landlord and contractor agree to end repairs deal

A contractor’s 10-year deal to provide responsive repairs to a major landlord has been stopped just two years into the agreement.

Osborne has been delivering responsive repairs to Peabody since May 2010 but the parties have agreed to end the contract early, saying it is not meeting their requirements.

Osborne will continue to provide the service until the autumn of this year, when Peabody hopes to have a new contractor in place.

Sandra Skeete, Peabody executive director, customer services, said: ‘We know this is disappointing news for everyone who has worked hard to deliver this service over the past two years.

‘At Peabody, our next step is to select another responsive repairs contractor who can build on the improvements that have been achieved, while also ensuring our customers continue to receive a high quality service.’

Nick Sterling, managing director of Osborne’s property services team, said: ‘This decision was made by mutual consent as it became clear that the current arrangements were not serving either party’s requirements.

‘We will continue to deliver Peabody’s responsive repairs service until autumn, minimising the impact to residents.’

Readers' comments (8)

Comments are only open to subscribers of Inside Housing

Already a subscriber?

If you’re already a subscriber to Inside Housing, your subscription may not be linked to your online account. You can link your subscription from within the My Account section of the website and clicking on Link My Account.

Not yet a subscriber?

If you don't yet subscribe to Inside Housing, please visit our subscription page to view our various subscription packages.

Have your say

You must sign in to make a comment

sign in register


Newsletter Sign-up



IH Subscription