LOCAL OFFERS
Posted in: Discussion | Policy forum
28/07/2010 10:51 pm
The TSA may be all but consigned to the annals of history but even some hard hearted critics such as myself would recognise that a lot of its good work (i.e. that which actually sought to improve services for tenants as opposed to kissing the landlords' rear ends) may well live on.
A simple idea - that of minimum national standards for the rented housing sector supplemented by locally agreed standards - may well liv eon for years to come.
However, it is how these locally agreed standards are arrived at which could well give cause for concern in that should it be the case that the non-involved tenants (whom landlords are targetting as part of a consultation exercise) decide they want lower service standards than at present provided then the likelihood is that some landlords may take the opportunity to reduce standards on the grounds that this is what tenants actually say they want.
There is a potential here for service standards to fall especially if there are a number of local housing associations who are seeking to come up with shared levels of service standards which will no doubt mean that whatever the agreed shared standards may be there will those HAs who will cite "We cannot afford" the higher standards that some transferred HAs can.
The implication is that some tenants who are already paying "top dollar" will get less for more.
One wonders what posters have to say on this and similar related issues?
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29/07/2010 7:24 am
"some tenants who are already paying "top dollar" will get less for more"
According the last Survey of English Housing, two third of social housing tenants are on benefits. Surely you mean the State is paying "top dollar"?
If the ALMO lesson is anything to go by, then the use of supine, educationally challenged head-nodding tenants with a badge labelled "board member" has not be been particularly helpful in creating VFM and driving up service standards. The officers write the papers and the tenants nod their heads. You either get them or somewhat cleverer but more venal types who go on to abuse their position by getting their brood plum jobs with the contractors.
The entire concept of these "tenant led local standards" is a joke and the officers know it as they were the ones pushing for them, The only standards worth their salt are those that are set nationally by a regulator and apply to all, irrespective of location and status, Just like the Law. Anything else is a fudge. Which pretty much sums up the TSA. It will not be missed.
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29/07/2010 9:03 am
As far as improving standards for tenants there 2 essentials goals that need to be achieved:
ONE TENANCY ONE VOTE for democratic elections of social tenants representatives;
BRING BACK LEGAL AID, for social housing issues.
Until tenants will be deprived of these 2 BASIC rights there will never be EFFECTIVE and LASTING improvement of social housing standards and services.
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29/07/2010 2:53 pm
ILAG refers to two thirds of social housing tenants being on benefits. That may be so - and they pay taxes from within those benefits.
Does not "The State" not gets its resources via those very same taxes?
I am picking up (from various posters on Inside Housing) that those in need may well be about to suffer from various cuts imposed by the ConDems whilst those who may well not need benefits continue to receive "the state's largesse".
It is a pity that this post, designed to elicit discussion solely about local offers (and the potential pitfalls and/or benefits thereof) has been used for a rant rather than for 'constructive discussion ' which could 'profit' "top dollar rent and/or service charge-payers".
But that is the nature of society perhaps?
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29/07/2010 6:44 pm
Hi Rick
Do you not think that in part we have been getting less for more for quite sometime now, only the presentation has made it seem something for something.
We've come up with many new ways for measuring services and performance. We've provided a range of services as required by law, including ASB which in my opinion should not have been for tenants to fund. But how much true value for money have we received in response to, for instance, rent restructuring.
I think you are right to flag the question. It is important how standards are set, and what the objectives are. If people do not get involved then it is possible they will get something that they do not wish. Equally, even if they do get involved, the outcome may be as you fear.
There is mileage in the localism argument. Why is it assumed that the services needed in Landsend are also the ones needed in JohnOGroats. They may be, in which case there needs to be some consitency, but they may not in which case flexibility and diversity needs to be achievable. That is why I put forward co-operative management as a realistic and proven alternative. Local standards, agreed by the tenants, for the tenants could thus be achieved. They can be set under a national framework if necessary, but it is not essential. Even rents could be set this way, with values being what the tenants agree as fair and sustainable.
As someone who became an involved resident whilst still at school, I applaud all of those who get off their backsides and have a try at making things work and become better. Meanwhile, there will always be vocal hecklers who rarely offer solutions but often point out failings.
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31/07/2010 1:06 am
RW: "ILAG refers to two thirds of social housing tenants being on benefits. That may be so - and they pay taxes from within those benefits."
Excuse me? How are benefits taxed? If they are they it's one arm of the State giving and another arm of the State taking some of it back. Just how are any actual taxes actually paid by the benefit claiming tenant in question if all the revenue is coming from the State in the first place? Can't wait to hear the answer to that one...
RW: "Does not "The State" not gets its resources via those very same taxes?"
Err...No. The State does not draw it's income from taxing benefits which are paid out by...the State. Economics 101 course needed methinks. What was that saying about those who do not know should not speak....
CW:"Even rents could be set this way, with values being what the tenants agree as fair and sustainable."
Err....two thirds of them don't pay any rent. Theoretically the officers could suggest doubling or tripling the rent to LHA levels and then DWP would have to pay. That's certainly one way for an RSL to increase their revenue isn't it? Although I think DWP would rumble it eventually...
Now if your'e advocating that only actual rent paying tenants and leaseholders get to make the decisions about what is acceptable and is what is not, what work takes place and when, on the basis of he who pays the piper calls the tune, well that's a different story...
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31/07/2010 8:57 am
ECONOMICS 101(a) entitlements are paid out by the State, those monies are used to purchase all sorts of things which attract TAX. people make and/or supply those things. people are employed to do so!
People pay TAX on earnings and profits.
TAX funds the State!
We all pay TAX.
I did not say that benefits are taxed!!!
This thread is supposed to be about local offers - about us who pay the piper calling the tune. The same applies to the State - we pay the state and we ALL should then have a say not just those of the "Daily Maul ilk" who may wish to demonise tenants, the vulnerable, the needy, the elderly, etc. (or indeed a combination or combinations thereof),
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31/07/2010 9:13 am
My landlord is conducting a series of "Roadshows" throughout August in a few selected sites throughout the 202 square miles catchment area.
It is a pity that the numbers attending will be low but, as it happens, our landlord is continually consulting throughout the year. It is not generally the landlord who demonises participating tenants but the fellow tenants who tend to see those most actively involved as being lapdogs (I believe that sometimes they are through inexperience rather than through a desire to "shaft" tenants and those less fortunate than themselves).
Perhaps ILAG and/or the "Daily Maulers" would wish for tenants to be wearing a brightly coloured badge with the words "Achtung Tenant" on it, or have all the newly born murdered or reopen workhouses? I wouldn't think so - so please, ILAG no more trying to deliberately misconstrue what I said or promote what I say as something different.
Maybe ILAG takes his/her view as a method of putting accross an opinion s/he doesn't agree with to force a certain response?
By the way, people who receibve Housing Benefit carry out the physical act of paying their rent and with others it is paid on their behalf to the landlord. The State, has, in theory, no money so cannot pay for anything as that money all belongs to the taxpayer - and that is pretty much all of us is it not?
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31/07/2010 10:14 am
One of the reason that residents demonise other residents involved with the landlord is due to a very long history of the landlords selecting to work only with those residents they like to work with (i.e. those who agree with their decisions be they right or wrong).
If residents were to be democratically elected this would not be the case. 1 TENANCY 1 VOTE could provide this.
If the landlords are keen to involve residents and it really means to deliver residents services to a good standard it is in their interest deal with resident representatives elected democratically by all other residents so they can negotiate better and openly and legitimately any issue knowing who they are talking to are genuine and legitimate representatives.
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31/07/2010 10:24 am
kass - you are not wrong in my opinion!
The higher echelon of non-board involvement within my landlord is often seen as lapdogs rather than watchdogs - apparently this is repeated throughout the country - perhaps because they are, in effect, "gagged" or "prevented from using the information against the landlord".
For me, the main thing is that those tenants who influence decisions are as fully informed as possible (as in pros and cons) and ACTUALLY challenge the information (which may not always be of the highest quality) they are plied with.
These pages in Inside Housing are a mine of information (especially that which is thougtht provoking inclusing ILAG and others). It would not do for us all to be thinking the same or else we'd be demonised too?
1T1V is something which I could support BUT it could turn into a popularity contest and nothing would, as such change. However the idea has more merits than demerits (in my humble BUT LOUD) opinion!!!
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31/07/2010 10:47 am
Dear Rick,
often 1 TENANCY 1 VOTE is attacked for being DEMOCRATIC!... And those attacking it on this principle so far have all been social housing professionals and NOT residents.
In this day and age it should not be necessary but It is important I clarify to all the opponents of my campaign that the DEMOCRATIC basis of it is its greates strength. To do so I am reporting below my comment in answer to a poster raising doubt about my 1T1V CAMPAIGN
STARTS REPORTED COMMENT
Whilst not disputing your experience as to what is going on in your organisation I think You have missed the gist of what my campaign for ONE TENANCY ONE VOTE in electing social tenants representatives really is.
It is about LEGITIMACY, social tenants representatives are elected by all other social tenants and therefore they would have the MORAL and LEGAL right to represnt them in their dealings with their social landlords and the landlords would not be able to dismiss them at their liking from representating tenants.
ONE TENANCY ONE VOTE elections could be done for each borrrough in the country applying the same rules for electing local councillors. There might be other ways, but this is the most democratic I can think of at the moemnt, as there would be a social tenant vote register and ALL social tenants would be entitled to vote, either personally or by post and email, etc. whehter they have a Tenants association or not.
Your argument that local councillors are ineffective, does not stand up. Because what you are really implying is that tenants are too stupid or not adult enough to be able to choose who to LEGITIMATELY represent them (which is highly offensive, by the way). In other words you are saying because councillors for you are not doing their job properly, we should abolish local elections (and the Parliament in this country).
with ONE TENANCY ONE VOTE you get all the risks you get with a democratic election HOWEVER, as all democratic countries all around the world have shown, those risks count nothing compared to having the right to democratically choose your representatives and not them being imposed on you, indpendently whether the organisation imposing them on you is well meaning or not.
Also ONE TENANCY ONE VOTE democratically elected representatives would greatly improve relationships between tenants and landlords.
It is in the interest of all good landlords not to deal with representatives selected by themselves or other dodgy means who would be quite rightly open to accusations of being just their puppets or being there just for some self-interest. If social landlords really mean to serve their tenants and their needs it is in their interest to be dealing with legimate representatives so that their endevours will be efficient, effective and legitimate.
ONE TENANCY ONE VOTE is the only way forward for real tenants representation.
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31/07/2010 11:45 am
1T1V - would work well if every tenant voted based on good quality and challenged/challengeable information!
Whether those who do or may wish to influence decision making would wish to do this is a different matter?
My own experience is that when I dare to challenge, I am tutted at - not by the housing professionals I must say - but by colleagues who wish to influence the decision making and service provision processes.
Sad times, when apathy takes over!! Or doesn't anyone care???
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31/07/2010 12:59 pm
I do sympathise with your situation Rick, but that one of the situations that 1T1V would get rid of. Because if you were the 1T1V elected representatives no one would be able to brownbeat you, either landlords or other tenants because you have been legitmatley elected and are the one other tenants trusted with your vote.
If you were not a representative the 1T1V would also help you because you would tell your views to the 1T1V representative and work on them with him/her.
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31/07/2010 6:04 pm
I'm a tenant Kass and I can assure you that I am against the principle of 1T1V in this context.
It is unworkable, costly, and time consuming.
There are a number of tenants up and down the country doing great things with their landlords - not all are lapdogs, and Iquite often hear about how much they challenge the status quo.
The Local Offers that the OP started this thread on is in grave danger of being diluted by this govt to serve its purposes of getting more people OUT of social tenancies and INTO the PRS or owner occupied housing.
Of course with the HB reforms we'll be sent to cheap places, and then with the reforms to IS and JSA we'll all be working for minumum wage in a football factory - but at least we'll be happy.....won't we?
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31/07/2010 6:18 pm
philipjohn001, so you are a tenant who is against the demcoratic election of tenants representatives....
Then you, rightly, complain about this governement doing anti social housing iniatives.
So who is representing these views of yours now?
the number of tenants up and down the country doing good things?
that's not representation, these tenants doing good things, because they are allowed to and until it pleases their landlords to do so,
but they are not representing you or I or anyone else and the moment the landlord for some reason dislikes them they are booted out.
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01/08/2010 6:27 pm
So, I take it then, with no evidence to the contrary, that the general feeling amongst posters is that there should be national standards (perhaps similar to the TSA standards) as a minimum supplemented by locally agreed standards.
Those local standards would be set on a neighbourhood by neighbourhood basis as dictated by the type of property (blocks of flats, bungalows, terraced houses, etc.).
Individual tenants should be encouraged to contribute to the formation of those agreed local standards and be the sole determining arbiter thereof?
Can it really be that simple?
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