Repairs and Maintenance

The contracts will see Wates handle maintenance for 9,449 homes in London

London housing associations strike new maintenance deals

24/02/2017 | By Nathaniel Barker

London housing associations Southern Housing Group and The Guinness Partnership have appointed Wates Living Space to repairs contracts worth a total of £13m.

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Councils phase out freephone repairs numbers

24/02/2017 | By Pete Apps

English councils are phasing out freephone repairs numbers as they seek to trim costs out of pressurised Housing Revenue Accounts.

For single use only on 17 February 2017

Do frameworks work? Video

15/02/2017 | By Jess McCabe

Procurement frameworks are meant to be a hassle-free way for social housing providers to club together and make savings. But are they the shortcut to efficiency they’re touted as? Jess McCabe investigates

Comments (6)

Birmingham

Birmingham City Council approves £183m housing spend

14/02/2017 | By Nathaniel Barker

Birmingham City Council has approved investing £183m into its housing services over the next four years.

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Planned to perfection

01/07/2016

Three housing associations discuss how project planning software is meeting their service requirements

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Better planning for voids

01/07/2016 | By William Corn

A strategic approach to void management is a must for housing organisations, says William Corn, head of business development, Kirona

For single use only on 17 February 2017

Do frameworks work? Video

15/02/2017 | By Jess McCabe

Procurement frameworks are meant to be a hassle-free way for social housing providers to club together and make savings. But are they the shortcut to efficiency they’re touted as? Jess McCabe investigates

For single use only on 10 February 2017

Circle of despair Video

10/02/2017 | By Pete Apps

The inside story of Circle’s recent repairs troubles holds a cautionary tale for the sector. Pete Apps reports

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The money game Video

20/01/2017 | By Martin Hilditch

Housing associations are under more pressure than ever to demonstrate their efficiency – particularly following the 1% annual rent cut in England. Martin Hilditch investigates the impact on repairs and maintenance budgets

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Changing how we think about repairs

18/01/2017

Some housing associations are challenging received thinking about the way the sector approaches repairs and maintenance. Gavriel Hollander finds out why they think the sector could save itself a packet

For single use only on 10 February 2017

Circle of despair Video

10/02/2017

The inside story of Circle’s recent repairs troubles holds a cautionary tale for the sector. Pete Apps reports

Comments (1)

repairs

Regulator knew of repairs issues before Circle upgrade

10/02/2017

The housing regulator knew about serious problems with Circle’s repairs service affecting vulnerable tenants when it upgraded the organisation to compliant last year.

Comments (1)

ANDREW CARLIN 600px

As you cut repairs spend, prepare for the worst

27/01/2017

As social landlords cut back on maintenance, it is important to ensure they have contingencies in place in case contractors go bust, say Andrew Carlin and Andrew Millross

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Mears wins £86m Manchester repairs contract

25/01/2017

Mears has been picked by Northwards Housing for a 10-year repairs and maintenance contract worth £86m.

accounts results statements financial

Lakehouse slumps to £31.7m loss

24/01/2017

Social housing contractor Lakehouse has posted a £31.7m operating loss for the year to September last year according to the firm’s annual results.

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The money game Video

20/01/2017

Housing associations are under more pressure than ever to demonstrate their efficiency – particularly following the 1% annual rent cut in England. Martin Hilditch investigates the impact on repairs and maintenance budgets

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Associations slash spend on major repairs as rent cut bites

20/01/2017

Housing associations in England slashed spend on major repairs work to their estates as the government enforced its policy of cutting social rents.

Comments (2)

A question of cost 559

Changing how we think about repairs

18/01/2017

Some housing associations are challenging received thinking about the way the sector approaches repairs and maintenance. Gavriel Hollander finds out why they think the sector could save itself a packet

repairs

Ombudsman relationship with regulator in spotlight after Circle issues

16/01/2017

Gavin Barwell has committed to reviewing the relationship between the housing regulator and the ombudsman, in the aftermath of a flurry of problems at a new build development.

repairs

Leaked letter reveals Circle repairs overhaul could run until September

12/01/2017

Overhauling the long-standing repairs issues affecting former Circle Housing stock could take until September, a leaked letter has revealed.

Comments (3)

repairs

Sovereign brings maintenance of 2,000 homes in-house

06/01/2017

Sovereign is to double the number of homes in Devon that it maintains through its property management subsidiary, meaning its entire 55,000 portfolio will now be under its own management.

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Time bomb

12/12/2016

Landlords need to be careful that efficiencies don’t lead to poor contract management, disputes and higher costs, say Andrew Carlin and Andrew Millross

Spanners

Scottish tenants and associations say charter has improved landlord services

17/11/2016

A majority of tenants and housing associations to respond to a consultation believe the quality of social landlord services has improved since the Scottish Government introduced a social housing charter.

Repairs maintenance contractor

'Community-controlled associations outperform larger counterparts'

16/11/2016

Landlord services provided by community-controlled housing associations outperform those of other social landlords in Scotland, a report has suggested.

Comments (2)

For single use only on 11 November 2016

Doing it themselves Video

10/11/2016

Housing associations are increasingly handing tenants control over the planning and booking of repairs to their homes. Tim Clark investigates the implications

Comments (3)

MATTHEW BAILES SEPT 2015

Slices of cake

13/10/2016

Housing associations must divide their diminishing resources in different ways to ensure that people with particular needs are housed, says Matthew Bailes

Comments (1)

POPPY POTTER 600px

Win-win

11/10/2016

Retrofitting social homes keeps tenants warm but also cuts fuel bills and carbon emissions, says Poppy Potter

Comments (1)

Stock pic of cranes

Kier reports increased profit and turnover

22/09/2016

Contractor Kier Group has reported increased profit and turnover in its residential business, saying the Brexit referendum result has had “no material impact” on its operations.

Spanners

HCA to probe associations' repairs cuts

21/09/2016

The Homes and Communities Agency (HCA) will examine English housing associations’ business plans to check that significant cuts to repairs spending are not a sign of a “failure to maintain stock”.

Spanners

Wates lands 13,900-home repairs contract

08/09/2016

Wates Living Space Maintenance has been awarded a £24m repairs contract by London-based housing association Network Homes.

Shepherd's Bush fire

Tower block blaze 'caused by faulty dryer'

30/08/2016

A huge blaze that ripped through five floors of a council-owned tower block was caused by a faulty tumble dryer, the London Fire Brigade has confirmed.

Spanners

NHF: association stock 'in better condition' than other tenures

10/08/2016

Housing association properties are more likely to be in a better condition than homes owned by councils and private landlords, according to research by the National Housing Federation (NHF).

Comments (1)

MATTHEW BENNETT 600px

No choice

05/08/2016

Lambeth has no choice but to redevelop Cressingham Gardens, says Matthew Bennett

Former Ministry of Defence properties at Howe Barracks in Canterbury.

Investors sought for 40,000 Armed Forces homes

20/07/2016

Senior figures linked to a Ministry of Defence department are seeking to encourage investors to buy around 40,000 Armed Forces homes from a private company.

Comments (1)

Former Ministry of Defence properties at Howe Barracks in Canterbury.

Armed forces left without heating and hot water, finds PAC

13/07/2016

The Ministry of Defence and one of its contractors are “badly letting down” armed forces’ families by giving them “poor accommodation”, the Public Accounts Committee (PAC) has concluded.

repairs

Midlands council could set up repairs company

12/07/2016

Stoke-on-Trent Council is considering setting up a company to deal with the repairs and maintenance of its council housing.

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North East associations set up cost-sharing vehicle

08/07/2016

Two housing associations in the North East have set up a cost-sharing company in a bid to drive down their spending.

Northern Ireland Housing Executive building on Adelaide Street in Belfast

NIHE repairs contracts announced

08/07/2016

The Northern Irish Housing Executive (NIHE) has named four contractors to carry out up to £1bn of repairs across its 87,000 homes over the next 10 years.

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Planned to perfection

01/07/2016

Three housing associations discuss how project planning software is meeting their service requirements

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Better planning for voids

01/07/2016

A strategic approach to void management is a must for housing organisations, says William Corn, head of business development, Kirona

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Improved management

01/07/2016

Landlords must rethink how they manage their assets to deliver a better, more competitive service, says Keith Simpson of Direct Works Forum

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Labouring progress Video

29/06/2016

Construction has long been a man’s world, so how much progress has really been made in getting more women into the workplace? Jane Fae finds out

repairs

Contracts may need to be altered post Brexit

28/06/2016

Housing associations have been told they may need to increasingly alter their asset management services contracts in the wake of political and financial instability caused by the UK’s forthcoming exit from the EU.

For use in Inside Housing, 24 June 2016

Beyond the horizon Video

23/06/2016

Paul Hackett pledged to turn Amicus Horizon into “the best large landlord” by 2016. Caroline Thorpe talks to the chief executive about whether he has succeeded

Comments (1)

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Balance sheet

23/06/2016

Ensuring the payment of service charges has long been a difficult area for social landlords, says Louise Hebborn

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Materials supply framework launched

17/06/2016

A buying club has launched its latest procurement framework – a list of materials suppliers for public sector organisations to access.

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Asset management is key

17/06/2016

Delivering high quality repairs services against a background of cost cuts is challenging but possible, says Colin Middlemass, chief operating officer at Mears

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Ready for action

17/06/2016

Organisations are looking to develop a new vision for their repairs services, says the Chartered Institute of Housing’s Richard Medley

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Going the distance

17/06/2016

There’s more than one way to carry out repairs

For use in Inside Housing, 3 June 2016

The virtual estate Video

01/06/2016

An estate near Glasgow is the first in the UK to be fitted with sensors that detect sound, temperature and even overflowing toilets. Reni Eddo-Lodge asks whether the benefits outweigh the privacy concerns

For use in Inside Housing, 27 May 2016

The rationale for stock rationalisation Video

27/05/2016

Housing associations are turning to stock rationalisation to become more efficient and save money. Reni Eddo-Lodge considers the evidence

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Association to demolish new blocks due to defects

25/05/2016

A housing association is to demolish 48 homes just six years after they were built after uncovering a wide range of defects in the development.

Comments (1)

Money, surplus, annual results, financial, finance, accounts

Mitie grows profit in 'year of two halves'

23/05/2016

A major contractor has grown its operating profit from property management to £15.8m, despite a “year of two halves” in its social housing business.

For use in Inside Housing, 20 May 2016

Using headroom to the max? Video

20/05/2016

Councils were left with £2.9bn of borrowing headroom to build new homes, following a deal with the government in 2012. Keith Cooper investigates why dreams of a large-scale return to direct development have not come to pass.

For use in Inside Housing, 13 May 2016

Small and beautiful Video

12/05/2016

In the face of ‘mega-mergers’, smaller housing associations are setting out to prove bigger is not always better. Jess McCabe investigates

Comments (5)

Spanners

Morgan Sindall lands £300m contract

29/04/2016

Basildon Council has awarded Morgan Sindall a £300m contract to maintain and repair its housing stock and corporate buildings.

For use in Inside Housing, 29 April 2016

The city inside a city Video

29/04/2016

Peabody is taking the reins of one of the largest regeneration schemes ever at Thamesmead in south-east London. Pete Apps takes a closer look

Comments (2)

MATTHEW BENNETT 600px

Believe in better

27/04/2016

On Monday we published blogs from a councillor and resident who voiced strong opinions about the demolition of the 306-home Cressingham Gardens estate in Lambeth.

HCA regulator social housing

HCA issues two governance downgrades

27/04/2016

The English social housing regulator has today downgraded the governance ratings of two housing associations.

Comments (2)

Cressingham Gardens 2

Community demolition

25/04/2016

Prime minister David Cameron announced a £140m fund at start of the year to regenerate and knock down up to 100 housing estates in England.

Lakehouse

Social housing contractor CEO resigns

22/04/2016

The chief executive of a major social housing contractor has resigned following a boardroom tussle.

repairs

GCH moves repairs in-house

19/04/2016

A 5,200-home housing association is taking its repairs service in-house in a move which it estimates will save £300,000 a year.

Spanners

Council scraps ALMO to save £500k

18/04/2016

A Midlands council is set to take the management of its housing stock in-house to save at least £500,000 a year.

Comments (1)

Belfast homes for sale, Northern Ireland house prices

CIH calls for NI public land release

15/04/2016

The next Northern Ireland government should introduce targets for releasing public sector land, a housing body has said ahead of elections next month.

For use in Inside Housing, 15 April 2016

Sharing by the sea Video

14/04/2016

Heard the one about the council developing a house in multiple occupation for social renters? Jess McCabe visits to find out more

Comments (1)

CAMERON WATT SEPT 2015

Decision time

13/04/2016

What to do with the Northern Ireland Housing Executive will be the biggest task for the communities minister after this year’s elections, says Cameron Watt

Poor housing

Peers reject 'homes fit for habitation' change

12/04/2016

The House of Lords has rejected an amendment to the Housing and Planning Bill which would have placed a new duty on landlords to ensure homes are fit for human habitation.

Comments (4)

MR ANONYMOUS SEPT 2015

Spend to save

11/04/2016

If landlords value and invest in their customers, they will value and look after their homes, says Mr Anonymous

Comments (1)

ALISTAIR McINTOSH 600px

Gold-plated nonsense

08/04/2016

Housing chiefs need to be honest about service standards and start thinking of tenants as people, says Alistair McIntosh

Comments (5)