Care services watchdog issues warning to One Housing
A London housing provider has been issued a formal warning after the care regulator found it was ‘failing to protect the safety and welfare’ of some of its residents.
The Care Quality Commission warned One Housing Group that urgent improvements were required at Camden Park House in London following an unannounced inspection of the property in April.
The home is for up to 12 people who have experienced mental health problems.
Inspectors found that the way medicines were recorded in the home did not ensure the safety and welfare of people living there. In some cases, staff had signed to say medicines had been administered, but these doses were still in their packets.
In some cases, the CQC report said, medicines appeared to have been administered but records had not been signed to reflect this. Staff told inspectors that they had not been appropriately trained by the home in how to manage medicines safely.
Matthew Trainer, deputy director of CQC in London, said: ‘Providers have a duty to make sure that the care and treatment they deliver meets the essential standards that everyone is legally entitled to expect. The issues at Camden Park House need to be addressed immediately.’
The CQC will carry out a second inspection later this year to see if the association has made the necessary improvements. If it has not, the CQC will take legal action against One Housing Group on behalf of the residents.
Michelle Crouch, head of mental heath at One Housing Group, said: ‘We treat any breach of Care Quality Commission regulatory standards extremely seriously. We are carrying out an investigation into the findings. We will be putting stringent measures in place to ensure our reported breach of regulations is rectified and this does not happen again.’