CIH to launch website for care providers
The Chartered Institute of Housing will launch an online tool to help care providers demonstrate the effectiveness of their service.
Speaking at the CIH conference in Manchester, Lorraine Regan, senior consultant at CIH consultancy, said the new website would be launched in July for pilot testing, with the service going live in December or January.
The government-backed system allows providers to submit key documents proving whether they are meeting certain objectives. A service validation visit, including meetings with front line staff and service users, would then be carried out by a CIH assessor before a service rating is awarded.
The rating would remain in place for three years, with the possibility of including a ‘trip advisor’ style ratings system for people who use the service.
Ms Regan said the CIH were not trying to replace the Care Quality Commission, which currently regulates care homes and domiciliary care, but that the new tool would provide a ‘national standard’ for care providers.
‘This is not just a system for assessing whether providers and local authorities are doing a good job, this is also a scheme to share best practise,’ Ms Regan added.
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