Don’t get in a tangle

The road ahead

It’s been a long journey down the yellow brick road, but from 1 April a new housing regulator will focus largely on English housing associations’ economic activity. Keith Cooper investigates what this change in policy direction means for the sector.

Tales of the inspected

In his speech in June last year to the Chartered Institute of Housing’s annual conference, the housing minister pledged to ‘cut out unnecessary inspection’ and instead promote ‘tenant empowerment’ through tenant scrutiny panels.

Guess who?

It might be unclear what the regulator’s boss Claer Lloyd-Jones’s title is, but as Martin Hilditch finds out, we finally have some indication of what the Tenant Services Authority has been up to in the past year.

Tenants to have vital role in shaping new panels

Tenants’ organisations will play an integral role in producing guidance for new tenant panels.

State intervention

Get some expert advice

Every week Inside Housing’s Need to Know section brings you best practice advice and information on the subjects most concerning you. Free with today’s magazine is the first ever Need to Know supplement. Here our Ask the Experts panel answer some of the key questions it raises

Facing the future

Riots, job shortages - it’s been a tough summer for young people. Martin Hilditch investigates how one housing association is helping

Tooled up for success

Social landlords could save thousands of pounds and boost tenant satisfaction by improving their repairs services. Here, Debbie Larner explains how a new campaign aims to help them do just that

Play your cards right

A new card game is helping older tenants rate their service

Performance review

The HCA’s new regulatory regime will focus on landlords’ governance and financial viability. Ian Davis and John Maton from Trowers and Hamlins explain.