Every little helps

Lazy consensus

Private companies could force housing providers to reassess how they do business, argues John Wade

Hands up for housing

The government has scrapped housing’s inspector, and its regulator, so who will hold landlords to account? Simon Brandon speaks to four ALMO tenant chairs to find out whether residents themselves can fill the void

Rising to the challenge

The three finalists in the Rising Stars competition have been announced. Here they set out why they should be named as the UK’s most talented young housing professional

Prime location

Happy returns

How to be a rising star

This week, Inside Housing is guest edited by inaugural Rising Stars winner Carla Keegans. Alex Turner asks what qualities could help you scale the same heights

Hands-on approach

A new breed of customer-focused housing officers is giving tenants a lot more satisfaction. Emily Rogers meets one of them

Solving the land puzzle

If organisations share buildings the leftover sites can be pieced together for development, says Alan Stokes

Getting connected

In the second of our Focus pieces on digital inclusion, Liverpool Mutual Homes chief Steve Coffey outlines the work his organisation is doing.

The repairs rule book

Contractor Forrest launched a code of conduct for its repairs and maintenance workers last summer, improving customer satisfaction as a result. Here Sally-Ann Smith explains how it works