Feel failed by Housing Association
03/04/2012 5:52 pm
We moved into a new build bungalow in in December 09 and had no problems until June 10 when the cud de sac to the back of the bungalow was finished and the new tenants moved in. Since that day there has been a catalogue of events including:-
football played constantly to the side and the front of the house
positioning a 7ft football net opposite the house
children running onto the front lawn
knocking the wall at the side of the house
throwing footballs at the window
riding bikes at the side of the house and hitting the wall
riding scooters and deliberately hitting the wall causing damage
ringing the doorbell and banging on the door constantly
I informed my Housing Association, who sent out letters to parents, but from that point the situation gradually escalated, with older teenagers joining in. My son who has Multiple Sclerosis then became a target for their taunts. They would play football and deliberately come onto the grass to collect it. When they did this they would gesture to my son to come out and chase them, knowing he couldn’t. They would circle the bungalow on bicycles for long periods of time just staring through the window as they passed.
I rung the police on numerous occasions and they visited a couple of the houses. This aggravated the situation and the parents then joined in.
Over a 30 month period I was verbally threatened, repeatedly shouted at to “move away” and had stones, eggs and wet toilet tissue thrown at the house.
I have had trees and walls damaged by youths as old as 17, who stood to the side of the bungalow looking in, only 2 feet from the window, and would not move away. If we went out to get away from the situation, they were on the drive when we got back.
Friends and relatives stopped visiting as they felt uneasy. This left us even more isolated.
I felt I had no option but to move my son away from the situation 6 months ago, and have tried to live there alone. As a consequence of this I have suffered severe depression, am frightened, feel intimidated and distressed most of the time. I handed back my tenancy to the Housing Association and on the 15th April I hand over my keys.
I felt this was my only option as I was unable to live a normal life and care for my son. I need to move closer to him , and have applied for housing to numerous councils and housing associations only to be placed in the lowest bands.
I have asked for help from my Housing Association my MP, The Police, my local councillor, and the Parish council, none of whom could assist me with rehousing.
I formally complained to my Housing Association (for the second time) on the grounds that these are hate crimes against myself and my son, and today received the outcome. The letter basically states they have done everything within their power, and that I haven't worked
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03/04/2012 11:34 pm
Sadly you are not alone to be in a situation like that, and sadly the response you got was quite familiar to victims like you... Your haters take advantage from the fact that you are alone and they all gang against you... The landlord instead of protecting you will stand by and say it would be 'uneconomic' to take actions against your neighbours because they are many... The police and your landlords play football with you - passing the ball to one another - instead of resolving your problem. Am I correct in interpreting your post as you leaving your tenancy because you were driven out by your neighbours and not protected by your landlord and police?... If that is the case you should take advice with a lawyer or organisations who deal with homeless people like Shelter... Ask urgent advice about you handing over your tenacy and keys, as you might well end up homeless. and with the landlords and police behaving as you described, they would not help you at all once you become homeless in getting back a home or some kind of safety... do not hand over your tenancy and keys without first taking sound advice from qualified people and organisations.
05/04/2012 7:30 pm
Tried exchanging for 6 months and the lovely neighbours reported me for abandoning my home. I was investigated by the housing association and had to provide all my utility bills, which I did. Then while I was away caring for my son the kids started to damage the property, so I couldn't take any more pressure and gave back the tenancy.
06/04/2012 8:06 am
It's been on Homeswapper for 6 months. When people arrived to view they drove back out of the street as soon as they say where the kids hang out, at the side of my house. 10 or more each time, playing football, riding bikes, scooters, skateboards, up and down the drive, up to the window, on the lawn. It was hopeless!
24/04/2012 1:02 pm
"Tried exchanging for 6 months and the lovely neighbours reported me for abandoning my home. I was investigated by the housing association and had to provide all my utility bills, which I did. Then while I was away caring for my son the kids started to damage the property, so I couldn't take any more pressure and gave back the tenancy."
Tried to exchange? where were you living, it sounds as though you did move out?
This terrible situation shows the importance of early intervension, before problems esculate as well as how important it is for the victim to approach the situation logically and calmly. Sounds like good mediation to start with would have prevented this.
24/04/2012 4:43 pm
anon 4/04/2012 1:02 pm
"This terrible situation shows the importance of early intervension, before problems esculate as well as how important it is for the victim to approach the situation logically and calmly. Sounds like good mediation to start with would have prevented this."... That's exactly the problem, the HA let the situation go on and on - often pretending they are doing something about it to cover themselves - until after years it gets so complicated that it is impossible to solve... Housing staff moves on with manager leaving the problem unsolved to the next manager, the tenancy officer leaving it unsolved to the next tenancy officer and so on and on for years, while the victim keeps suffering worse and worse... And I am not surprised then, that unable to justify why they have let the situation unsolved, the HA to cover themselves starts blaming the victim... Not a single manager, or housing directos has ever been prosecuted for letting the cruelty go on... It it happened to animals the RSPA would take them to courst but as tenants are below animals social landlords can get away with it...
24/04/2012 10:24 pm
My son was the one who moved out, and as he needs a carer a lot of the time, I had to keep staying at his home. That gave the neighbours the opportunity to inform HA I was no longer living in my home. I went out early in the morning and came home late at night, so a lot of the time they never saw me. All that is now behind me as I hand the keys back on Friday and I cant wait. I have registered with every council I want to live and am hoping for a new home eventually, until then I will rent privately.
26/04/2012 8:58 am
"...I have had trees and walls damaged by youths as old as 17, who stood to the side of the bungalow looking in, only 2 feet from the window, and would not move away. If we went out to get away from the situation, they were on the drive when we got back.
Friends and relatives stopped visiting as they felt uneasy. This left us even more isolated...."... Yes, that's a common tactic to force people to move away... And Housing Trusts letting it happen all the time... If you do not move away the housing trust will say you are being unreasonable... If you are being "reasonable" and say you'd like to move away they put you on a transfer list and wait for years and bidding hoping you will be given a property... the housing trust can show they have done all they could and still left you there to suffer abuse and harassment for years to come, because god know if and when you'll ever get another property to move into.
26/04/2012 11:49 pm
If youve had depression for more than 6 months, and if your son isclassed as disabled surely one of you can ask for assistance under disability laws aswell, and ask your housing provider for mediation with the troublemakers as I believe that strengthens your position. As an earlier poster indicated, shelter are good and if you get qualifying benefits a GOOD solicictor may be able to offer you legal aid to get a move. In reality the housing provider will not act against the offenders, because it costs more than moving you! Local papers might publish your story and shame the authorities into doing their jobs ! Its a ridiculous situation really, because when you move out, the next tenant comes in and suffers the same hell - thats social housing for you !