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08/07/2011
Budgets are being slashed and demand is up but, as Inside Housing and Capita’s exclusive Supporting People survey reveals, many care and support providers are maintaining services for vulnerable people. Lydia Stockdale finds out how they are doing it and if it can last.
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27/01/2012
Contractor Forrest launched a code of conduct for its repairs and maintenance workers last summer, improving customer satisfaction as a result. Here Sally-Ann Smith explains how it works
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30 March 2012
In the last of this week’s Focus pieces on digital inclusion we take a look at work helping older people get online
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12 February 2012
Efforts to tackle anti-social behaviour can seem like fire fighting. It’s expensive to take a more comprehensive and long-term approach by working with a single family to get to the root of their problems. But, as Tony Powell, executive director of neighbourhoods at New Charter Housing Trust, explains, the effect can be transformative.
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07/10/2011
Landlords should ensure the benefits of combined heat and power systems outweigh the burdens, says Nnenna Morah, senior associate in the housing team at Lewis Silkin
