Given 2 hours to decide on a transfer
19/10/2010 0:26 am
Hi can anyone give me any advice on my situation. I have been waiting for a transfer for over 6 years. I live in a TINY box of a classed as a 1 bed flat with my six year old daughter. We finally ended up being 1st for a flat i bid on. The flat was advertised last Tuesday and the viewing was 4 days later on the Friday. We went along but couldn't view the flat as the guy from Peabody had the wrong key. We finally got to view the flat today (Monday) and were then told no 1 and 2 on the list didn't want it so it was ours if we did. The flat is on the other side of London - in Archway - we live in Battersea. We are desperate for more space but obviously this is a massive move for us in terms of any family support or social networks ( I am a single mum). Peabody gave me two hours to decide whether I want the property otherwise they would give it to someone else.
Obviously, asides from getting to terms with the fact that we will have to start a whole new life with regards to any support or friends, I have to find a new school for my daughter. I went to see the local school who told me they are hugely over subscribed and that anyway I would have to go through the council. In the 2 hours that they gave me to get home and try and make some calls to the council etc I could not get to speak to anyone to give me any advice on finding a school for my daughter.
I spoke to Peabody at 3pm - my 2 hour deadline for accepting/declining the flat - I explained my situation and begged for another 24 hours to decide a massive life changing decision for me and my daughter. They refused and said that I would be wasting their time. Eventually they agreed to give me until 5pm that day - a further 2 hours.
My question is - is it right for them to give me 2 hours - then 4 after much begging - to give them an answer as to whether I can move to the other side of London and find my daughter a school. These are huge huge decisions with many possible consequences and although I am desperate to move for some much needed extra space - can they tell me that I will lose my right to the flat if I don't reply in such a short time.
Any advice would be really appreciated. I am desperate to know where I stand.
Very many thanks if you have managed to read all of this...
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20/10/2010 4:30 pm
You know what Kass I was going to post a long response to your posting but frankly you aren't worth me wasting my time on.
20/10/2010 4:40 pm
yes, go and insult some other social resident that will let you get away with it.
20/10/2010 4:52 pm
The introduction of CBL has caused a great deal of problems to landlords and made significant increases to void times. Most landlords have KPI's around void loss and simply cannot afford the luxury of giving people a long time to consider the property when they have already bid on it.
Put this in another context: You bid on a new pair of trainers on Ebay, your bid is a binding contract....but you may not get the trainers- somone else may bid more. If you win, you have to pay for them...they may not fit when they arrive, but as the buyer, you are wise to check the make and the size before you put the bid in.
The same is the case here- it's harsh, but bidders should be checking the area before they bid, not arbitrarily bidding on everything. If they do- becuase they are desperate ( and I know this is neither fair nor equitable) this is the consequence.
Perhaps the solution at least in part is for RSL's to provide more advice and guidance to people before they bid.
20/10/2010 5:03 pm
Anon I like that analogy. Kass may I remind you that I am a social housing resident just like you, I know that you would much rather I was working in social housing as it fits your wish to abuse housing professionals much better but I am just a tenant like you and have an opinion just like you except I disagree with you.
Incidentally on the subject of bidding, if someone is in a PSL property having been placed there by the LA as their discharge of homelessness duty and they bid on a property and then refuse it they are evicted from the PSL property. This is because they have in effect refused a reasonable offer.
20/10/2010 5:23 pm
"Anon I like that analogy. Kass may I remind you that I am a social housing resident just like you, I know that you would much rather I was working in social housing as it fits your wish to abuse housing professionals much better but I am just a tenant like you and have an opinion just like you except I disagree with you."
Oh, yes? I think if you read again I said I hope you stay well away from working from social housing. The fact that you are a tenant does not allow to insult other tenants.
Anon, with all respect, bidding for social housing is not like ebay. Ebay is not running on public money and ebay has not to worry where their bidders come from and for how long they have been bidding. Ebay does not set priorities based on needs, and I could go on listing a few more other things... Bidding in Choice based letting is NOT like bidding on Ebay... However your thinking and most of others on this thread fully explains why social housing is going the way of the market. It is not just the chancellor - it is well rooted in the mentatlity of a large section of social housing professionals that social housing should not have anything social about it.
20/10/2010 5:41 pm
What is difficult about a tenant checking that they want to live in a property before bidding for it?
Get a grip Kass
20/10/2010 6:39 pm
Quote from Kass "The fact that you are a tenant does not allow to insult other tenants." No Kass I wouldn't dream of insulting a tenant or anyone else I met through my work. However I'm not at work or linked to any organisation and can express my opinion as I chose on this site. That's what I'm doing expressing my opinion, it's just that it's different to yours so of course you have to attack me as you do everyone that doesn't have exactly the same opinion as you. You manage to insult people every day on this site, just because you are a tenant doesn't mean that everyone should take the c**p you dish out without responding.
20/10/2010 7:05 pm
the problem you have come into this thread and others expressely attacking me personally. And you still keep doing it.
20/10/2010 7:29 pm
Kass - a word of advice - meant in a nice way - please just go back and read through your posts - you come across as rude and agressive and intolerant of those who disagree with you. Everyone is entitled to an opinion, they are entitled to disagree with your opinion, my opinion, anyones opinion, but you just shoot them down in flames because of how you speak to them. You are making people not listen by your attitude.
I was in two minds whether to post this, as I know what you are going to do - probably post a long diatribe about how I should stop picking on you - and if you do that it is a shame as this is meant sincerely.
20/10/2010 7:30 pm
Whatever Kass, you aren't worth the time or effort to point out all the attacks you have launched in this thread and every other.
20/10/2010 7:44 pm
Your insults go a long way to understand why your profession was in social housing.
20/10/2010 9:51 pm
1) To actually answer Clare's question, I am not aware of any legislation that stipulates how long a prospective HA tenant can have to decide whether to accept a property or not. However, Peabody may well have a policy on this and it would be worth checking what this says. If they have not followed their own policy then this would appear to be unreasonable. In this case you could pursue a corporate complaint, but if the flat has been let to someone else in the meantime this could lead to a phyrric victory.
Clare, you state that you viewed the property on a Monday, the time pressure may have been because the lettings officer wanted to start the tenancy on that date (it is common for social tenancies to start on a Monday). If they could not start the tenancy on that Monday then they would lose another week on the re-let time and it is probably the time loss rather than the rental loss that really worried them. However as the mix up with the key was their fault then it strikes me as unjust that you should be put under pressure because of their error.
Professionally I don't agree at all that 2 hours is reasonable, I accept what others have said about the applicant's obligations in the choice based lettings scheme but I don't think this overrides the human element in allocations. Moving home is a big decision and where a prospective tenant is unsure then giving them 24 hours to decide is the least a social landlord should allow. If we forget that we are dealing with fellow citizens who have the same feelings about where they live as we do, then we are not doing our job properly. Some applicants are, really, really frustrating, but dealing with them professionally is the only way.
On a purely practical note, if you did not accept the Battersea flat then when you next get a viewing, ask the lettings officer at the time how long you would have to make a decision and what the tenancy start date would be. This will allow you to judge how much legwork to do in advance with regards to the area, schooling etc. so you can decide within the time you are allowed.
Finally, the most obvious advice to anyone stuck in London housing hell is to move out of the South East. I work in the Midlands and where I am based the average waiting time for a nice, modernised 3 bedroom house with a garden is 2 years. Quality of life for anyone on an average or low income is so much higher outside London that the mind boggles why anyone struggles to stay there. It can't be for work, because if your career only provides the income for a tiny flat then it clearly isn't worth it.
2) Why does anyone engage with Kass? She is clearly incapable of providing an answer to Clare's question as she has never been in the position of a landlord trying to balance competing priorities. Clare is asking for advice, Kass only has opinions, she also has an axe to grind and judging by the frequency of posts, too much time on her hands.
20/10/2010 10:13 pm
Axe to grind? For saying two hours is not reasonable? If happens that seems to be your opinion also - against many of your colleauges here... Obviously coming from you and not from me with a axe to grind hopefully they might share it and not talk about ebay and buying and renting privately....
20/10/2010 10:18 pm
With regard to Paula's "Whatever Kass, you aren't worth the time or effort to point out all the attacks you have launched in this thread and every other", and point 2 above, in a word: Yes.
It is totally pointless trying to have any debate with this individual as she is, what's the technical expression, ah, yes, "nuts" was the word I was looking for. Not to mention frivolous and vexatious. IH is generally relaxed and has a pretty laissez faire posting policy (which is great) but in the case of kass, a little more intolerance of the intolerable would be more proportionate position to take. Notice is given that no response will be made to a rebuttal of the part of kass as do so only encourages it!
21/10/2010 9:53 am
I woul drather wonder on why so many in this thread alone working in social housing have found the need to prove me wrong. I can only trust in readers commonsense
21/10/2010 10:01 am
People like Kass are the reason people like me are so pleased about the massive cuts in welfare. If somebody has so much time to be whinging about their situtation rather than get out and do something about it the system's wrong.
I'm sorry for those that are doing there best to make ends meet but people like Kass demonstrate very clearly there's too much money in the system, with some people having too much time on their hands and not using in constructively.
21/10/2010 10:09 am
There you go, come on next one....
21/10/2010 10:19 am
Is this a private kicking or can anyone join in?!
Is Kass intolerant? Yes
Does she give social housing tenants a bad name? Yes
Does she have any reasoned arguements? No
Does she float the same diatribe in every response? Yes
Why is everyone joining in? See her responses to everything!
Will I bother to respond to her next post? No, I've actually got a life!