Given 2 hours to decide on a transfer
19/10/2010 0:26 am
Hi can anyone give me any advice on my situation. I have been waiting for a transfer for over 6 years. I live in a TINY box of a classed as a 1 bed flat with my six year old daughter. We finally ended up being 1st for a flat i bid on. The flat was advertised last Tuesday and the viewing was 4 days later on the Friday. We went along but couldn't view the flat as the guy from Peabody had the wrong key. We finally got to view the flat today (Monday) and were then told no 1 and 2 on the list didn't want it so it was ours if we did. The flat is on the other side of London - in Archway - we live in Battersea. We are desperate for more space but obviously this is a massive move for us in terms of any family support or social networks ( I am a single mum). Peabody gave me two hours to decide whether I want the property otherwise they would give it to someone else.
Obviously, asides from getting to terms with the fact that we will have to start a whole new life with regards to any support or friends, I have to find a new school for my daughter. I went to see the local school who told me they are hugely over subscribed and that anyway I would have to go through the council. In the 2 hours that they gave me to get home and try and make some calls to the council etc I could not get to speak to anyone to give me any advice on finding a school for my daughter.
I spoke to Peabody at 3pm - my 2 hour deadline for accepting/declining the flat - I explained my situation and begged for another 24 hours to decide a massive life changing decision for me and my daughter. They refused and said that I would be wasting their time. Eventually they agreed to give me until 5pm that day - a further 2 hours.
My question is - is it right for them to give me 2 hours - then 4 after much begging - to give them an answer as to whether I can move to the other side of London and find my daughter a school. These are huge huge decisions with many possible consequences and although I am desperate to move for some much needed extra space - can they tell me that I will lose my right to the flat if I don't reply in such a short time.
Any advice would be really appreciated. I am desperate to know where I stand.
Very many thanks if you have managed to read all of this...
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04/01/2011 2:31 pm
My feelings exactly, anonymous at 1.45 pm! its amazing how long Kass can spin out an argument by answering a question with a (totally irrelevant) question. As regards the penalities issue, it really depends on how "pure" a version of CBL Clare's landlord operates - where I work applicants can refuse and sub-refuse (this is where they have accepted a property but then changed their minds before the tenancy started) as many times as they like without any penalties. I have sympathy for Clare and wish we could allow more time for people to think about a property, but in the end I do feel that if you want to move, you should think carefully about all the relevant issues (location etc) BEFORE you bid, and do all your research as to schools, transport and so on then, instead of waiting until you have actually been offered the property!
04/01/2011 3:46 pm
sarahc 04/01/2011 2:31 pm
which would be the irrelevant question, please?
"My feelings exactly, anonymous at 1.45 pm! its amazing how long Kass can spin out an argument by answering a question with a (totally irrelevant) question."
04/01/2011 4:04 pm
Are you a housing professional Kass?
04/01/2011 5:58 pm
Why do some of you feel the need to have a dig at Kass.
We all entitled to a option.
Some tenants are naive and learn has they go along and are we not here to help
If Clare is new to the site what does it look like to her.
05/01/2011 8:15 am
The prospetive tenant had from the tuesday to the following monday to decide if the property or any property in that area was suitable for the practical issues of support and other networks. (Prior to that the the prospective tenant ought to have decided what it would mean to move from area A to area B)
The 2 hours to decide is a mismomer.
Yes she had to decide whether the particular property is that area was ok for her, but NOT the issues of whether that area was right in all practical terms. For that she had SIX YEARS!
05/01/2011 10:58 am
anonymous 05/01/2011 8:15 am
How do you know what you are saying? Could you say if you are the landlord in this case?
05/01/2011 11:28 am
I don't think the poster above is the landlord. I think that they just read the original post.
05/01/2011 11:44 am
How do you know they read the original post? sorry, I've just "done a Kass" Anyone fancy a game of Kass bingo? Simple rules, finish every posting with a question, never answer a question posed, bonus points for asking people if they're a housing professional and award yourselve a thousand bonus points if Kass comes onto your thread and says something about "housing professionals like you" Of course this is petty, but how do you combat such a crushing lack of self awareness???
05/01/2011 1:09 pm
I've looked at flats in the private sector before and been given 30 seconds to decide if I want it...
Kass is just Kass and rarely answers a question.
As Elvis once said' Thats's the way it is'
05/01/2011 1:54 pm
So tenants who are 20 years on the transfer list, as quite a few of us are, we are supposed to month after month check all the areas we'd like to move to, schools, clinics, dentists, parks, transport, local antisocial behaviour, local MPs, local poll taxes, nursery care, etc.etc. year after year for 20 years to be ready to make a quick RIGHT AND PROPER AND FULLY INFORMED decision which will be one of the most important in their lives in 2 hours when the offer of a transfer is eventually made... While all the time the social housing executives in charge of these transfer systems are getting their fat salaries. Yet again, you can see who is the social housing system looks like it is not there the customer but those running it.
05/01/2011 2:09 pm
Congratulations to not biting on my post Kass, or indeed posing a question but the simple answer to your question is YES. If you want to move to an area you will have an idea of exactly where you would be prepared to move to. If you were very flexible you simply wouldn't be on the transfer list for 20 years, you'd move somewhere with far more options.
Assuming you then knew where you'd be prepared to move to you should be prepared to do a bit of legwork and check availability of transport, schools, GP's etc. Therefore assuming you lived in X, you know the only areas you'd consider going to are Y and Z. Therefore when you applied for a property in Y or Z the question you would need to answer would be "Am I happy with the state of the property?" as you should have already done the pre check.
That's the whole point of CBL, you CHOOSE to bid so therefore the only variable should be the condition of the interior of the property, not where it is or how it looks from the outside. So whilst I agree 2 hours isn't very much time, it shouldn't be painted out to be absolutely unreasonable, if someone delaying pushes it into the next weeks letting cycle that's £100+ lost to the RSL possibly £500+ in B&B charges for the local authority for the LA that's putting up the family that's snap their arm off, etc, etc......
05/01/2011 2:12 pm
Of course adults who want to move house should check where they want to live.
I'm sure you're a plant working for inside housing to create a bit of entertainment Kass. You can't be a real person.
05/01/2011 2:15 pm
Completely agree with Melvin - having just moved to a new area, my husband and I had until the end of the viewing to decide whether we wanted the property. We have spent the last 8 years monitoring areas we wanted to move to, including visiting when we could to see whether they were still areas we wanted to move to - this was 200 miles away from where we were previously living. Supply of affordable private rented properties where we wanted to move to was scarce therefore we were prepared to have to make the decision quickly.
The original poster did have a few days to investigate some matters, especially as the viewing had to be postponed until the Monday. I think you have to accept a degree of responsibility and start being a little more proactive. There are websites available that can provide an overview of stats which doesn't take much to monitor on a frequent basis. Local papers/websites are also a good source. There would be plent of information you could have gathered about an area in those few days to help make an informed decision.
I am a staunch supporter of fairness and allowing opportunity for all, but I firmly believe a large number of tenants have to start taking responsibility for their own actions and lives instead of expecting social landlords to do everything for them. I am an ex-social housing tenant before anything is said - I chose to move on and allow someone more in need to occupy my social property when I could just about afford a private rented property.
05/01/2011 2:56 pm
Well, what happens with all these rushed decisions to move in 2 hours after years of being on the waiting list, tenants simply start to believe it is never going to happen. These tenants, you got to remember, might have children, work, be mentally ill, frail, very old etc. etc. not all will be able have update informations about all the areas they want to move to. They just give hope they are never going to move after waiting many years.
and what happens for those who are rushed into taking a decision within hours they will end up not liking the place and back on the transfer list. What a funny way to help customer transfer and helping transfer list to get even longer...
05/01/2011 3:01 pm
anonym 2:15 pm
"I am a staunch supporter of fairness and allowing opportunity for all, but I firmly believe a large number of tenants have to start taking responsibility for their own actions and lives instead of expecting social landlords to do everything for them. I am an ex-social housing tenant before anything is said - I chose to move on and allow someone more in need to occupy my social property when I could just about afford a private rented property."
Don't you think you are being quite insulting in labelling tenants like this? Most social tenants take full responsibility in their own affairs.
05/01/2011 3:02 pm
What method would you propose Kass?
Bearing in mind you'll want to limit the time a property is vacant.
05/01/2011 3:11 pm
Kass, some of your points may be valid if it was under the old system of "you're at the top of the transfer list(finally) take this property or you're at the bottom" People now BID for the properties themselves they CHOOSE to apply, there should be no massive surprise attached, if they can't deal with the "surprise", they shouldn't bid.