Tenants appear to be taking on the job of paid regulators
As our lead story demonstrates, rumours that the current housing regulation system involves little more than board members drinking cups of tea and occasionally tutting are wide of the mark.
However, at the Tenant Participation Advisory Service’s annual conference this week, different concerns were raised. Several tenants in a session I chaired questioned whether they should be paid for the work they do as tenant scrutineers. Since the demise of the previous regulatory regime, overseen by the now abolished Tenant Services Authority, the workload of tenant watchdogs has increased dramatically, so the story went.
As a result, some were suggesting the time had come for residents on scrutiny panels to be paid for their time. While many tenants were opposed to this idea, it was difficult to find any that thought they were not, at least in part, taking on what was once someone’s paid job, and donating increasing amounts of their time to do so. Goodwill, it appeared, is in danger of being exploited.