Thursday, 23 October 2014

HOUSING ASSOCIATION TENANT FAILURE

Posted in: Discussion | Policy forum

23/11/2008 3:24 am

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Bill Pearson

Bill Pearson

Location: Bacup East Lancashire
Posts: 21

25/03/2011 11:23 am

Our TMO has been excluded from it's role in tenant participation having had its recognition as a tenants group removed along with our management allowance also we were evicted from our office in the neigbourhood office.

This was the last in a long line of attacks on tenant involvement since transfer in 20006. From 2 EMB's and a TMO plus a tenants forum to area panels and the 2 TARA's have had their budgets reduced and the tenants forum was closed last week. All this has been done to make sure there is no opposition to the executives.

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Princess

Princess

Posts: 13

25/03/2011 5:12 pm

We having the same problem Bill Pearson and the fact that the TSA isn't interested our Sheltering Homes and Leaseholder's due to Offer Document getting all the meeting they want. But General Needs only hand full of whom they want at the meetings. I taken up with the TSA due to the fact we have a Petition of General Needs Tenant's whom wanted a Invitation but did't get one.

Also just got our ASB Officer out and putting the cases over to the Housing Officer whom cannot deal with own workload now. Without the added workload of ASB

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Anonymous

Anonymous

25/03/2011 6:44 pm

Hello Princess Eva - called them sheltering homes is a dead give away that it's you!

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Anonymous

Anonymous

25/03/2011 8:01 pm

Anon.

she will never give up! I have to give her 10/10 for perseverence.

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Anonymous

Anonymous

26/03/2011 10:25 am

anon 25.3. 6.44 pm and anon 25.3  8.01 pm

The two hounds are after Eva again

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Neil Meager

Neil Meager

Posts: 2

27/01/2012 12:35 pm

yes i have moved into a flat that on closer inspection has been bogded & fitted with low grade fittings that when fallls apart is considered broken by the tenant so repair company wont repair. The flat fails the decent homes act & the is a carbon positive home & has made me ill & financially crippled me in trying to heat the place & the association is failing to help me get out of fuel poverty.

      I have witheld my rent & have told SHG I will be doing my own repairs, from what I can see the gov is scrapping HA to replace them with tenant led ALMOS & the HAs know their budgets are being slashed. But the CEOs despite being Not For Profit are earning vast sums while the workers are being as to work more hours for less pay.  I have experience so much NLP mindcontrol crap like "my flat is worse than yours" & techniques of trying to shame me by having conversations in communal areas so other tenants can over hear my conversations. They are trying all fear led stuff but if u know ur rights they have no where to go. But wsitholding rent is the only power u have so use it! Im seeing families gettting ill thru this crap so using sites like this people need to unite & bring these crooks down, but make sure u know the enemy & generally they are the CEOS of the HAs if u look into them they are usually partners in law or accountancy firms & are paid vast sums & are on the boards of not only RSLs but have their greedy fat fingers in the pies of the suppliers & maintenance companies to the RSLs. Its all corrupt but a new day is coming which is Tenant power but with power comes responsibility so if ur an unemployed tenant take free courses on home maintennce & do ur own repairs & setup up ur own mini housing associations & make sure every penny goes into the homes & not into the pockets of these charlatans, then we can live in new posh homes with new technologies allowing us to have more money for food & health rather than giving it to oil companies

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tenantplus

tenantplus

Location: UK
Posts: 43

30/03/2012 1:30 pm

As a Housing Association tenant.  I have for many years been reporting antisocial behaviour from my neighbours, including harassment, assaults, etc.  Over the years I have reported this antisocial behaviour through phone calls, emails and faxes countless times to several agencies including Housing Association, police, council.  However here I would like to focus on reports to my housing trust.  These reports were over many the years to at least a dozen tenancy neighbourhood officers, areas various directors, two chief executives.  Various meeting with tenancy officers, managers, directors and experts and even a mediation have not changed anything, indeed made things MUCH worse for me as the only outcome has been putting my life in danger, while all they do pass my case from a tenancy officer to the next and manager to the next and director to the next, etc . 

Both last year (by area manager and neighbourhood housing officer) and more recently I have been told that my case each time has to be treated as NEW.  That is each time I have to start to fill in again diary sheets, etc.  As this seems quite odd that with such a large file of my reports that the Housing Association should have on record stretching at least twenty years that each six months I am dealt with as if I was a NEW case,  has my Housing Association been correct in dealing with my situation in this way?

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Ilimis

Ilimis

Posts: 5

30/03/2012 4:00 pm

NO the case is not closed until you sign off and where is your Reference Number, Case Reference Number.  Ask to go into  the office and see you file to see exactly whether they our being recorded incident's.  Take it to the Complaint Procedures within your Housing Association

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munchboss

munchboss

Location: am a highly involved tenant
Posts: 45

31/03/2012 1:31 pm

the problem as i see it is the original question , there is a growing force behind H/As recently to use the rent arear eviction clause for anyone who doesnt act ,behave or agree with what they want , in a normal world this would be called bullying or at worse BLACKMAIL or forced cohersion , i as a very serious and involved tennant would gather up a group of residents with in the area and go at the H/A from all angles , the more there are the less strength the H/A has , it seems that unless you are in the shelterd ,or extra needs sector { because thats where the biggest money is at moment } nowadays you are treated as dog poo , i bet the bit of land you are on about is never properly maintained by youre H/A to start with ,so if you looked arfter it then it would surely benenefit youre community ,, you may find youre struggle long and hard but believe me there are people on I/H that would support and advise you all the way my friend , keep at em , dont give up and eventually the idiots that seem to be youre careing landlord will hang there selves ,,  companies get so big ,so cocky, so money and credit grabbing they forget who keeps them in work and useally end up hanging themselves with a very long rope AND DESERVE IT

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Anonymous

Anonymous

12/04/2012 12:28 pm

It is not anymore about the victim having to do this, that and the other... the problem is that once reported antisocial behaviour so many times and once gone though all sort of trouble to make your housing trust aware of it - the housing trust has made the victim even more vulnerable by not being effective...

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munchboss

munchboss

Location: am a highly involved tenant
Posts: 45

12/04/2012 4:41 pm

to true mr anon or mrs anon , i agree 100% , why ask people to try to stop this sh**e and then leave them hanging and recieveing more sh*te than they had to start with

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DaftAida

DaftAida

Posts: 19

12/04/2012 8:18 pm

Yes, Kass, been there too and got the 'magick wand' treatment ...... four years on and what was then impossible became living hell on earth until suddenly a few months ago, resolved. But I'm a mere shell of my former self and cannot recover what has been sucked out of me in the process.

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Anonymous

Anonymous

13/04/2012 9:52 am

the greatest mistake I ever made was to report asb in the first place... It's thousand times better be a victim of Asb however violent it might be, than be a victim of Asb PLUS a victim of the people and officers and the whole asb industry who get paid and have careers to help you... Fiona Pilkington and others did not kill herself because of the bullies, but because of LACK OF HELP FROM THE BULLIES... If she had been helped she would have not killed herself.

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munchboss

munchboss

Location: am a highly involved tenant
Posts: 45

13/04/2012 10:12 am

well said , you are right its not the fact that asb is happening its the fact that when you report it as asked it does in most cases cause a 100% increase in the asb directed at the victim because all the{official } peolpe dealing with it , do it under the umbrela of wanting to make things better but there really only there to earn a wage so it stands to follow there not dumb and the longer they keep a case running the longer there in work , its now a case of sod the victims , lets good on paper and act as if we are over comming the problem on paper and for goverment guide lines , when will they all realise we live in a real world not the fantasy of lets look as though we are sorting it and hope it goes away , when people take there own lives then surely someone has to understand the policies in place to counter act ASB are most definetly NOT WORKING ,

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Anonymous

Anonymous

13/04/2012 2:21 pm

Housing Association's are not to blame for the perceived lack of action on ASB, in my opinion.

Firstly, I don't accept that RSL's and their staff don't care about people who are suffering ASB.

Secondly, the government needs to be clear about who it expects to take the lead in dealing with ASB. Is it the landlord? Is it the police? Is it the local authority?

'Multi-agency working' is necessary, but too often becomes a byword for 'passing the buck.' Organisations do need to work together to tackle ASB, but ultimately one of them has to take chief responsibility and be accountable.

Once the government has decided on the body it want to be the lead, it needs to give this body the resources and necessary powers to deal with ASB.

It's all very well blaming Housing Associations for not taking actions, but what power do they actually have? They can't arrest anyone; they can only evict if a court can be convinced (and the threshold for convincing a court tends to be very high, in my experience.)

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Anonymous

Anonymous

13/04/2012 3:12 pm

So an housing association receives for years complaints  from a victim about hate crime from other tenants and the housing association is not to blame - because the police is to blame - or the government is to blame?... the victim ends up going mentally ill, losing job for living in a Housing Trust property and no one is to blame?... So why a victim should report asb to the housing trust?... that's prvoes exactly the above point.  The housing trust asks the tenant report asb, then leave the tenant in a worse situation and then then they say they are not to blame... Well of course the housing trust are going to say that, they'll probably blame the victim too for their own lack of effective help... How much higher proof than Fiona Pilkington's situation does a tenant need then convince the Housing Trust to take the case to court?

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Anonymous

Anonymous

13/04/2012 3:29 pm

Anon @ 3:12pm

You are missing my point. I'm not saying Housing Association's don't have a role to play.

What I'm saying is if HA's are expected to deal with ASB, then give them the powers to deal with it. Don't make them have to rely on the police or the courts to evict people. Make HA's solely accountable, and give them the powers to deal with the problem. They will then have no 'excuses' for not acting.

If the government doesn't want HA's to have the power to deal with ASB then they shouldn't make HA's responsible for dealing with ASB.

If a Housing Association receives reports of ASB, what action can it take againts the perpetrators? Yes, it can take them to court - but it's the court that has the final say on whether the perpetrator is evicted.

HA's are currently trying to deal with ASB with one hand tied behind their back.

If people are uncomfortable with HA's having too much 'power' then give it to another agency - but make that agency the 'lead' for dealing with ASB.

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Anonymous

Anonymous

13/04/2012 4:02 pm

I think you are missing the point completely, not me... Victims have no time or energy or even ability to tell the government this or that or the other... people are being killed and commit suicide. Before doing so these victims have reported their situation often hundred of times to their housing association as the Housing Trust have told thier tenants to do. Once done that the Housing Trust has to solve the problem with the interest of victims foremost... If they refuse or renege or deny they have to do anything about it they must WRITE to the victim with full reasons why they are not going to do anything effective and advice the victims where they should go for help... But I have no experience of ANY housing associations doing that... Why?... Because Housing Trust are fully responsible as the law stands now for the antisocial behaviour of their tenants. So do not come up with totally unfounded excuses of hands tied and all other rubbish. There are cases where action has been taken and there were no hands tied there. There are cases where the Housing Trust evicts antisocial tenants and brags on their literature or publicity that they have a zero-tolerance angainst antisocial behaviour. The fact is they seem to only act when forced to act and not because of care or interest in protecting victims. There are plenty of cases where the housing Trust only act == after == a victim commits suicide or is being killed. Nothing whatsoever stopped them from acting before these tragedies occurred.

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Anonymous

Anonymous

13/04/2012 6:33 pm

Anon @ 4:02pm

You seem to be mistaking me for someone who doesn't care about victims of ASB. I do. I have been a victim myself.

But tell me this: if you report ASB to your housing association, what action can they take?

Can they arrest the perpetrator or forcibly remove them from the area?

No.

Can they evict the perpetrator without mounting a lengthy and expensive legal case?

No.

If they do mount a legal case, does the Housing Association have the final say on whether a tenant is evicted?

No.

Are Housing Associations legally accountable for dealing with ASB (as opposed to vaguely responsible under 'consumer' regulations, that have no teeth)?

No.

I take your point that none of this helps the vitims of ASB today. But until these bigger issues are dealt with then the problem wont get any better.

You can keep blaming Housing Associations but until the law changes so they are legally responsible for dealing with ASB, and they are granted the relevant powers to deal with it, these problems will remain.

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Anonymous

Anonymous

13/04/2012 10:37 pm

anon 6:33

what kind of victim have you been?...  What did you do as a victim?  What happened to your tormentors?...

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