Monday, 20 October 2014

Privacy statement

General

Inside Housing is committed to protecting your privacy, and takes its responsibilities regarding the security of user information very seriously. This privacy statement sets out how Inside Housing complies with both UK and European Union data protection requirements. We have structured our website so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.

If you have any queries about the policy, please get in touch with us using the contact details and we will do our best to answer your questions.

What we collect

We may collect the following information:-

If you order or book any of the services which are provided on the website we may collect your name, company name, contact and billing information, transaction and credit card information where applicable. Where you request product information we require that you supply personal and company information, including name, company, telephone number, fax number, e-mail address, payment details and other relevant company information.

Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services the website has to offer.

What do we do with the information we gather?

When you use this website and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

Certain services available on this website are offered in conjunction with one of our group companies [name or names]. In order for those services to be provided we provide some necessary details about you to [name or names]. We tell you about this at the point we collect that information on the website. Please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.

Other than as set out above we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What if you think we have incorrect information or you would like a copy of the information we hold about you?

Under the Data Protection Act 1998 you may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to:

Inside Housing
1 Canada Square,
19th Floor,
Canary Wharf,
London,
E14 5AP

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. Any incorrect information will be corrected promptly.

Site Tracking

We use tracking software to monitor customer traffic patterns and website usage to help us develop the design and layout of the website to better meet the needs of visitors. This software does not enable us to capture any personally identifying information.

We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

Your Consent

By using the Inside Housing website, you consent to the collection and use of this information by Inside Housing for the purposes described above. If we decide to change our Privacy Policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

Contact Us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending en e-mail to us at dataprotect@insidehousing.co.uk or write to us at Inside Housing, 1 Canada Square, 19th Floor, Canary Wharf, London, E14 5AP.