Julie Fadden has over 30 years’ experience in housing, working for both local authorities and housing associations. Since 2005, she’s been chief executive of multi-award winning South Liverpool Housing Group.
Comment on: Tax paid for tenants in training
Bizarre comments on here - no I don't do the Daily Mail but I do work tirelessly to prosecute the Loan Sharks who prey on our people - as I'm more interested in the feedback from the tenants I serve I suggest you write into the Daily Mail as I think you, not I, have more in common with their readership.
Comment on: Tax paid for tenants in training
The only way to beat the Bedroom Tax is to get out of benefit dependency and into work - that's what we are trying to achieve here. When you are out of work, have no hope, are targeted by loan sharks and are sinking into rent arrears through no fault of your own, you need organisations like SLH to stand in your corner and help you - we don't need the publicity - people already know what we do - but if we share our ideas with others then more people will get the chance to change their lives, not just our tenants.
Comment on: Sector’s reputation in jeopardy
In a nutshell it's sheer greed and poor governance - if he went voluntarily he should not have received compensation as it was his choice to go - the pay in lieu of notice is only paid if they are required to go immediately - seems very bizarre if it was "voluntary"!!
Comment on: Freud: Bedroom tax will keep down interest rates
I was both disgusted and insulted by this session - the inference from Freud that I would prefer lower interest rates to people on the breadline forced to beg for free food and consider suicide because of the impact of the bedroom tax is perverse - this person is unfit to govern our country!! In addition, Brendan Sarsfield seemed to support him and certainly not represent the rest of us or our tenants - for clarity - I do not do this work for self gain and I certainly do not want to profit from a society that pushes innocent people to the brink - I challenge both of these individuals to live for at least a month on the derisory income they expect others to, and live on the deprived estates that I manage - and lets see how they get on - methinks they would not last a day!!
Comment on: CIH backs Freud over bedroom tax threat
Well said Andrew!! It was clear that Freud didn't have a clue, and Helen, I went into that session wondering too, how he slept at night - I now realise the individual is deluded and has absolutely no perception of what this is doing to our tenants. As for Brendan Sarsfield who shared the stage, it was like a Freud appreciation session - shame on the CIH for not campaigning against this like the NHF - I for one do not support this evil policy, even though I am a lifelong CIH member - but don't know for how much longer unless they get a grip and do what they are there for!!
Julie Fadden has not added any discussions yet.
It is difficult to give advice without more information. On a general point, I would expect your Housing Manager to have partnership arrangements in place which would enable attendance at the meetings you describe – it may be worth checking with your Housing Manager what the problem is if this is not the case. Another general point is that tenants and leaseholders should be fully consulted on all service charges and should never be excluded from this consultation. In terms of the amounts charged, normally they are shared between the tenants and leaseholders equally – but in relation to the terms of their individual agreements and these amounts could be influenced by the size of their property, level of service provision and number of services subscribed to, as some properties may carry a number of additional ancillary services – such as laundrette, communal heating, cleaning etc. I am sorry my answer is a bit vague it is just difficult to give an answer properly without more specific information.
Posted in: career in housing
Don't be put off because you think your private sector experience will be a problem. I think this could be a real asset -there is much we can learn about how other organisations are managed and this experience could stand you in good stead.
You do, however, need relevant and recent experience in the public sector to give you the all-important independent reference of you work, achievements, attitude etc. A really good way of getting some hands-on experience is to volunteer your services for a few weeks to a local housing association, as most will readily welcome some extra help in return for a reference, and if you do really well, it can be a foothold there in case a vacancy comes up.
Another way to get paid experience is through an agency - register with a few agencies for interim and temporary opportunities - again you gain the experience, the reference and the potential opening for a job.
It is worth looking at the CIH website too as there is help there such as career advice, mentoring etc. and a range of publications available to help broaden your knowledge. In addition, if you have not already joined as a member then I would say this is essential to keep you in touch with the sector, give you access to local branch events and networking opportunities and help you make long lasting friends and contacts that will help you in your future career too.
Well done for choosing housing as a career - it can be hard work, very challenging and difficult at times, but the difference you can make to the lives of others less fortunate than yourself is amazing - go for it and don't give up - that job is waiting for you somewhere!! Good luck!!
I assume you have already raised the issue of concern with your local Councillor and feel the only option open to you is to raise a complaint. Apart from independent Councillors, most represent a political party and therefore you could complain to the leader of the appropriate political party in your area who will investigate your complaint and let you know the outcome. It would be worth also contacting your Local Authority for a copy of their complaints procedure involving elected members as there may be a specific process locally that you need to adhere to. Good luck.
Posted in: letting family properties to single people.
Each organisation will have an Allocations Policy to guide staff when allocating properties that are presumed to be of short supply. However, if demand is low for a particular property type or area, these rules may be relaxed to ensure properties are let and income recovered as they can't be left empty. Landlords need to be particularly sensitive when under-occupying properties if their tenants are dependent on benefit as their benefit entitlement will be cut if they are under-occupying their homes which will affect the affordability of the home they will be living in. You are entitled to question the organisation about your concerns either directly or via your local Councillor or MP.
Posted in: Informing tenants about changes to benefits
It should always be normal practice for landlords to keep tenants fully informed about changes that may affect them - welfare benefit reform being one of the biggest issues to date, needs to be communicated in a range of ways to reach the most people affected.
You can publish articles in your tenants' magazine or newsletter; you can write individually to those you know will be affected - running address labels off from the rents system that will filter the tenants who receive benefits; you can hold one or more public meetings around key neighbourhoods affected; you can run a roadshow where you are based in each neighbourhood for a day to discuss welfare benefit issues - you could partner with local benefit experts to offer on the spot advice and support; you could pay into a local benefit support/income maximisation scheme for your tenants to get individual assessments and obtain support; train your mobile staff to provide the right advice and support; and you can use regular communication methods i.e. rent statements to print messages about issues such as welfare reform on the unused space within the document.
I hope this helps, these are just a few ideas, but the important thing is that you contact all the people affected so that they can access the help that they need. Good luck!!