LGA bans the buzzwords – but can’t shake the habit itself

The genius of Jane Jacobs

Take pride

A passion for helping people - coupled with a few more formal skills - are the qualities needed to be a good housing professional, says Lara Oyedele

Getting up to speed

Shining stars

We reveal details of the winners of the 2011 UK Housing Awards

Wise old owls

What’s in the post?

Landlords’ administrative errors can lead to time-consuming court cases, says Jane Plant, associate at Weightmans

Dealing with disputes

The standard process for resolving construction disagreements isn’t always the most appropriate, explains Tom Wrzesien, a dispute resolution specialist at law firm TLT

Personal shopper

Housing association Orbit’s in-house procurement team has found itself in demand as other social landlords seek its expertise. Jess McCabe finds out the secrets to its success

Now it’s time to take notice

Landlords must ensure they are not caught out by changes to building contract payments, says Kim Teichmann, associate at Thomas Eggar

How to...

Social landlords can play a big role in improving the energy efficiency of the nation’s homes. But they must lobby hard to ensure ministers understand that they will need support to do so, says Martin Wheatley