Comment on: Digital divide
I disagree with you Dennis Thomas:
From local knowledge I know The Home Group, De Paul UK and particularly The Hyde Group with its Hyde Plus department, do get involved in these areas to great effect.
There is nothing wrong with a social housing organisation looking to improve the lives of its residents. It should be very much their business because housing and the other aspects of residents lives are not seperate issues and clearly all affect each other.
Comment on: Race to the bottom
Some good points here and ones that have occured to many providers.
Mr Sarsfield says "This is a process designed to drive efficiency and improve quality. Unfortunately, that is a rare outcome, and considering the vulnerable people we serve, it is also dangerous." The question arising from that must be, why do local authorities do it then?
The only two answers can be,
1) To get better value for money (code fo cut costs) or
2) To make the service better.
If LAs are smart in the way they write contracts they can improve lesser performing services but in my experience they rely on the cycle of expiring contracts and starting again. The tendeing is done partly in the name of fairness and equality but how often are the service users asked/consulted in what is best for them?
I would be inteseted in LAs answering the questions, why do they retender so regularly if the service is being run well? However, I would also be in favour of facilitating a very quick exit by providers who do not perform.
Everyone has said all there is to say about RTB. What interests me is the word Right.
It's often said that no one has a right to social housing, which is of course true. However, people have a Right To Buy. This indicated the (sometimes desperate) need for housing is not as important as the need to own a property. How does that sound as a good philosophy for a "we're all in this together" sharing society?
Comment on: Let's talk technology
Yes it's always more about the professional and positive attitude of the landlord and tangible steps being taken to address ASB. Supporting the victims, dealing with the perpetrators (and seen to be doing so) is clearly key. But none of this can be done in isolation.
Working with the police and other agencies to ensure there is genuine communication and visible action is essential. It’s about gaining the confidence of the local communities.
The Met Police state: “ASB directly and adversely affects communities and community perceptions of ASB and local disorder directly affects public confidence.” Forward thinking RSLs and councils will build public confidence through their actions.
Of course ASB won’t completely be eradicated anywhere; however, RSLs like Hyde, who clearly place importance on quality of life, are bound to achieve greater success.
Comment on: Bedroom tax safety warning
That's good Joe and not too terse. I still don't agree that the article is gutter press but your new style is great!
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