For a decade, landlords have had to file an annual ‘Status’ survey to measure tenants’ satisfaction. They no longer have to. In itself, this is good. As we report, many landlords have moaned about Status for years.
The rub comes with those organisations less inclined to self-monitor. It is too early to say whether Status’s demise will tempt mediocre landlords to do away with form filling. Yet coupled with other ‘streamlined’ statistical requirements it is a genuine concern. Besides, some information landlords previously had to provide is useful. Take the eviction data published this week.
Landlords must embrace ways to collect data in better ways but resist the temptation to get away with gathering the bare minimum. Even if it can be a little bit dull.