Posted by: Alex Wellman25/01/2012
All you lucky readers of Inside Housing are getting a repairs and maintenance special this Friday.
Across 30-odd pages you will find out about the latest innovative schemes, best practice and much more in the sector.
Without wishing to blow the IH trumpet too hard, it’s a good read and does show how fast things are changing.
Among the features is a look at the government’s tenant cashback pilot project.
For those unaware, this is the scheme which pays tenants to do their own repairs – minor ones.
Also reported on is a new way of working, which is being piloted by Wrekin Housing Trust in Telford. The team there is taking inspiration from emergency services, and is looking to get repairs done within two hours of the first phone call.
We also investigate the apprenticeships taking place at contractors across the country and asses the success of such schemes.
All this positivity and change of focus towards a more tenant-based outlook is surely a cause for celebration as for too long the tenants were the one part of the repairs relationship that appeared to be considered last.
However, the news of Morrison posting a £12.7 million loss, coupled with the revelation today that Peabody and Osborne have agreed to terminate a 10-year, £85 million contract just under two years into it bring things down to earth with a bang.
There is no suggestion that either contractor is in trouble, but both stories work as a reminder that there is still a fine line to tread and perhaps a few more lessons to be learned.
From Can we fix it?
Alex Wellman takes a look at what’s going on in the social housing contracting sector