Contractors ditch vans to beat Olympic gridlock
Repairs firm Osborne has come up with an innovative way to beat the traffic during the 2012 Olympics – sending their staff out on bikes.
From 27 July to 9 September staff from the family-owned business will cycle to repair jobs on the 12,500 homes they maintain for Waltham Forest Council.
Nick Sterling, managing director of Osborne’s property services team, said: ‘We’ve chosen to put our staff on bikes rather than using vans so we can get out teams out to their appointments without getting caught in traffic.
‘Any delays caused by traffic could mean we wouldn’t be able to complete the jobs we’ve been called out for which could lead to disappointed residents. The bikes are a useful way of getting round this problem, and all the staff who will be using them have passed their cycling proficiency tests.’
Osborne will also split its 30 strong workforce between five sites within the borough so they are close to where they are needed.
Staff on the five sites will operate between 6am and 6pm Monday to Friday, with the day split into two six hour shifts.
Management teams will work on each of the sites throughout the period and will have remote access to Osborne systems and printing facilities.
The firm, which also deals in construction, property services and civil engineering, will re-stock at 6am daily and materials which are needed urgently will be sent by motorcycle couriers or walked to the site.
Emergency repairs will be prioritised with routine repairs receiving a ‘limited service’. The call centre will continue to operate.
Mr Sterling said: ‘We have put these measures in place to make sure that transport issues around the Olympics do not inconvenience the residents who live in the properties we look after.
‘We want to maintain the high levels of service we deliver to residents while the Olympics are taking place and have taken every step to ensure we can achieve this.’