Good state of repair

Going Dutch

Dimplex launches Quantum - the future of electric heating

Dimplex is set to change the way we think about electric heating with the launch of the Quantum Energy System, a complete ‘smart’ space and water heating energy management system offering low cost, low carbon electric heating and hot water.

Tatchell offers defence for gay marriage row worker

A civil rights campaigner has offered to testify in court to defend a worker who was demoted by a housing association for airing his thoughts on same-sex marriage online.

HCA to trial self-build with five pilots and £30m fund

The Homes and Communities Agency is set to release a series of pilot land parcels for self-build projects as part of a government push on the low-cost development model.

Housing association fits two-room adaption for disabled boy

A housing association has adapted a disabled boy’s home by fitting a two-room extension tailored to the youngster’s needs.

The repairs rule book

Contractor Forrest launched a code of conduct for its repairs and maintenance workers last summer, improving customer satisfaction as a result. Here Sally-Ann Smith explains how it works

Doing it themselves

Help is at hand for low-income tenants keen to follow the Highland tradition of self-building. Clare Harris reports

Hands-on approach

A new breed of customer-focused housing officers is giving tenants a lot more satisfaction. Emily Rogers meets one of them

Smoke signals

Identifying fire risks is key to preventing tragedy. Helen Clifton finds out how one housing association is working with the fire service to keep tenants safe

Do it yourself housing

The government wants to help people build their own home and housing associations can help