Friday, 25 May 2012

Same day delivery

A new pilot scheme modelled on the emergency services aims to help tenants within hours of reporting repairs. Alex Wellman finds out how the scheme works in practice.

SIGN IN TO ACCESS THIS CONTENT

You've reached your monthly limit for unrestricted access to Inside Housing content. To get free unrestricted access simply sign in below, or register your details.

Sign In

If you are already registered sign in for unrestricted access to alll the content on the site.

Newsletter Sign-up

More Newsletters

Related

Articles

  • Supermarket in talks to register as housing association

    22 June 2011

    A major supermarket chain is in talks to move into the sector and is in the process of registering as a housing association, it has been claimed.

  • Naked truth

    20 January 2012

  • Shining stars

    18/11/2011

    We reveal details of the winners of the 2011 UK Housing Awards

  • Master of the universal

    25/05/2012

    Lord David Freud is behind the biggest shake-up of the welfare system since World War Two. Here, in his first in-depth interview, he reveals the motives behind his radical reforms to Carl Brown

  • Appy days

    10/06/2011

    A fortnight ago you met them. Now it’s time to discover what they can do. We challenged the five finalists in the Rising Stars contest - Inside Housing and the Chartered Institute of Housing’s bid to find housing’s top talent - to design a phone app which would improve life for them, their employer, their residents - or all three. Here’s what they came up with.

Resources

  • Bright ideas

    08/07/2011

    Elderly and disabled people don’t have to live with ugly adaptations to their homes. Katie Puckett finds out about a contest shining a light on good design

  • Along for the ride

    27/01/2012

    Contractor Kier offers customers the chance to shadow a maintenance worker for a day. Here, Sheffield Homes tenant Yvonne Collins, 71, explains how the scheme is improving tenants’ understanding of repairs and their satisfaction with the service

  • Teaming up with the Met

    11/05/2012

    What happened when a housing association joined its local police force to improve the response to anti-social behaviour? Simon Brandon finds out

  • Casting the net for a home

    02/09/2011

    A website aimed solely at local housing allowance claimants is helping people find homes. Lydia Stockdale logs on

  • Avoid a brush with the law

    27/05/2011

    Should social landlords be responsible for keeping disabled tenants’ homes in good decorative order?

Latest Jobs

  • DIRECTOR OF PROPERTY SERVICES

    You will lead, motivate and develop a team of employees to deliver an exceptional planned and response repairs service to ...

    £ 50,618 - £ 66,544 p.a. depending on  experience + car allowance + benefits

    Closing: 2012-06-11 00:00:00

  • Mechanical and Electrical Manager - Totnes, Devon

    This is a new role, managing the activities of the existing internal gas team and creating a new internal electrical ...

    c £39,000 per annum

    Closing: 2012-06-18 00:00:00

  • Property Services Director

    Hexagon Housing Association is an organisation in pursuit of excellence at all levels.

    £74,026 p.a. (with the opportunity to progress to

    Closing: 2012-06-05 00:00:00

  • Managing Director

    A Brand New Repair and Maintenance Business needs a dynamic leader

    Closing: 2012-05-25 00:00:00

  • Commercial Manager

    A Brand New Repair and Maintenance Business needs a dynamic leader

    Closing: 2012-05-25 00:00:00