This is correct and would be polite of them to ask for an extensiion if they needed more time
I've found that do not adhere to any policy and procedures. We suppose to have Neighbourhood Committee. We to could get the Chaur or any Committee Member to come to our meetings.
We have written to the Chief Executive, Board and Resident Board whom to have irgnore us.
We took our matter to the Customer Service Related Manager and again we not obtained Case Reference Number
So we spoke to the Ombudsman and we have no written to Snapps, Dromey the Housing Minister,Shadow Housing Minister
Because they will not set up Tenant Panels either