Are you kidding me Rick?
" Personally. I'd e-mail the Chief Exec and board members as a housing association tenant and would suggest that council tenants e-mail the person in charge of housing, the Chief Exec and the councillors dealing with housing and copy in the local media.
All this providing there is written evidence of inaction by staff."
I really do hope I'm being naive and that you were being sarcastic, because that is just the most bizarre way to react.
I'm a Housing Officer and a damn good one at that. I have around 10 tree enquiries a month that come through and I don't have the answer to half of them as i'm no tree expert. I simply send out tree surgeons to inspect and advise if it's a hazard of any sort.
Rick your response is half the reason short notice inspections happen,Pointless complaints that have no basis. Furthermore this type of nonsense means many good housing staff simply feel they should move to another career when they end up spending all their time dealing with nonsense like this.
I'm still confused as to whether this post is a joke or not.............