I'm looking for policies / guidance / best practice / opinions on aids & adaptions on non-medical grounds.
A specific example would be the Muslim requirement to cleanse with water after defecation. We have started to receive requests for showers / hoses to be fitted to toilets to enable tenants to carry out this practice.
I've discussed this issue with a number of people and opinion is divided. One view is that aids & adaptions should be supplied to meet a physical need only. Another view is that cultural or religious practices are not a choice and that social landlords should aim to meet the individual needs of tenants
I would like to review our aids & adaptions policy to include guidelines for staff when receiving non-medical aids & adaption requests. I'd be interested to know if other organisations have policies covering such requests, and the types of requests you receive. I'd also be keen to get views on the legal and regulatory requirement in this area. I'd prefer that we didn't just work to the 'letter of the law', but also in the 'spirit' of the regulatory framework!