Paul Mason | 15/07/2010 12:40 pm
What has selling food and goods in a grocery got to do with housing management?
I can swop my brand of tomatoes no problem but I do not want a different housing provider.
I just want one that gets better.
The TSA alongside all other regulators have become the problem. An entire sector has been designed to pass inspections (and AC quicker is dumber - re: short notice). Designed to meet the policies and best practice stuff being pushed out by a whole range of bodies in a rather cosy relationship with each other.
Keep it simple. Make em publish their performance measures. Then have a regulator with the ability to understand if they are being used to improve. If they aren't then one that has the ability to replace the chief executive.
That by the way, is true accountability.