Another example on how "partnering" does not work.
The likes of ROK and Connaught grew as a result of the (thankfully now defunct) audit comission and their tireless , worthless and petty crusade against in-house (DLO) repairs for RSLs, coupled with the CCT and "best value" hangover from the Thatcher/New Labour regimes for Local Authorities (and ALMOs)
I am yet to find a true "partnership" in operation -one side is always more of a "partner" (and hence richer) than the other!!
Bring your repairs back in-house, stop paying VAT, and actually get the job doen on time without having to jump through hoops.