Let's get to the point re "advice and assistance" when a person/household is not in priority need:
The overstretched Housing Options/Homelessness officer will invariably give out a list of private rented lettings agents who they say will accept people on Housing Benefit. When the client calls these agents some will either no longer exist or will not accept HB. The remaining ones will require references they might not be able to get or in the case of single under 25/35s they won't be eligible anyway. At the end of this the LA will say if challenged "We gave advice and assistance".
It isn't good advice and it isn't any assistance but the LAs very rarely think about the consequences of this and of the circle of homelessness often follows.
Jenny Edwards says " they need effective help not a closed door" and goes on to say "funding for front-line homelessness services has been cut". It is a very simple equation.