As someone who lost their wallet to thieves three days before Christmas, and has a quieter celebration as a result, as well a having to contest several thousand in fraudulant card use thanks the a well know high street store deciding that not having a pin number should not stop someone using stolen plastic, I'll say this to you Rosa with absloute honesty.
Yes, if caught and charged I would like to see the gang concerned held to account for their crime. I'd like to see the store in the dock next to them for enabling the fraud and aiding and abbetting the crime. But after that, if those people came to me for help they would receive it.
I accept that there are some people who act without motive, or thought of the harm that they cause. I believe that they are in the minority. The remainder who offend, I would ask what ever caused them to believe that their need was so great that they had to rob and steal, and then I would want to help them change that belief as well as change the circumstance that gave rise to that belief.
I maintained the same attitude when I worked with people with substance abuse and dependency issues, and when I worked with families where, shall we say, matters were not as they should have been. Some cases failed, others grew from the help given. It is the latter that gives me cause for joy looking back at those roles, and the former that leaves me questioning 'what did I not understand'.
I am often accused, and not too unjustly, of spouting about things I know not enough about. However, in this, my experience is a match for Julie's, and far above any who have not walked my path (and that path has been very long, very divergent, and very informatitive!)
So yes Rosa - Marcus would be received with compassion, and offered help if it is within my gift.