No matter how this is dressed up ....
Housing associations are now fixating on getting the money in via direct debit or the various other methods --
--- IT'S ALL ABOUT THE MONEY with the tenants being the cash cow!!!
LESS INCOME MEANS LESS SERVICES.
The use of capitals is to emphasise that this is what the tenants need to know and most will respond to this particularly when tenants might be surprised to find that landlord can be forced to sell off properties to pay the enormous debt.
Most tenants are reasonable and it's about time that the pontificators at NHF thought about the tenants and not just the landlords who 'grease the palms of NHF'.