Rick and Michael my sides are splitting!
I can just imagine someone went to a conference or had the boys in for a pitch and bang goes £1m. If my maths is right it cost £52.63 per home for that.
All of the paid for management software I have used in housing has had some terrible faults as they are one size fits all. None of them worked as they should so its a real warning that the old rent cards should always be used in addition.
The best program I use now is excel as it can be altered and changed to meet our needs. But that would be difficult to scale to a 1,000 homes.
For £1m surely they could have their own IT dept build, test and maintain this?