Friday, 25 May 2012

Social landlords unprepared for TSA

Many housing organisations are unprepared for the Tenant Services Authority’s new regulatory regime, a survey has warned.

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Articles

  • Threat of harm will trigger TSA action

    23 June 2011

    Landlords which put residents in harm’s way will face tough action under the new stripped-down social housing regulatory regime, the head of the Tenant Services Authority has warned.

  • Steering the right course

    03/02/2012

    Housing organisations are experiencing change at a rate of knots. Here, Simon Brandon analyses the results of a new governance survey to find out how their leaders are coping

  • Another piece of junk?

    19/08/2011

    Tenant satisfaction surveys are no longer compulsory. So were they a waste of paper or a vital way to measure landlords’ performance, asks Emily Rogers

  • Licence to regulate

    09/03/2012

    She aspired to be James Bond but there’s nothing top secret about the way Kay Blair plans to regulate social landlords in Scotland. Martin Hilditch kicks off our special issue by arranging a rendez-vous with the chair of the new housing watchdog

  • The road ahead

    16/03/2012

    It’s been a long journey down the yellow brick road, but from 1 April a new housing regulator will focus largely on English housing associations’ economic activity. Keith Cooper investigates what this change in policy direction means for the sector.

Resources

  • Getting connected

    28 March 2012

    In the second of our Focus pieces on digital inclusion, Liverpool Mutual Homes chief Steve Coffey outlines the work his organisation is doing.

  • Tooled up for success

    18/11/2011

    Social landlords could save thousands of pounds and boost tenant satisfaction by improving their repairs services. Here, Debbie Larner explains how a new campaign aims to help them do just that

  • Performance review

    18/05/2012

    The HCA’s new regulatory regime will focus on landlords’ governance and financial viability. Ian Davis and John Maton from Trowers and Hamlins explain.

  • Driving the agenda

    10/06/2011

    In order to decide on its local offers, Gloucester City Homes ran a roadshow and set up a residents’ steering group. Here, Lisa Howarth explains how

  • Uncertain times for tenants

    27/04/2012

    Co-operatives need clarification over tenure regime for members, says Brynmor Adams, barrister at Five Paper

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