Ways to make a living

Half a million social tenants will be affected by a new drive to get people on incapacity benefit back to work. Can it succeed, asks Emily Twinch.

For some disabled people, the chance to earn their own money and re-enter the workplace can offer an exciting opportunity. It can give a person the chance to socialise, increase their confidence and feel part of society again.

This summer the government announced proposals to get at least some of the 2.6 million people in this country on incapacity benefits back into work – half a million of whom live in social housing. Consultation on the plans closed this week.

And next week sees the start of more stringent medical assessments for people wishing to qualify for the new employment and support allowance, which will replace incapacity benefit and income support for new claimants.

The Department for Work and Pensions also plans to move existing claimants onto the new system between 2009 and 2013. Work and pensions secretary James Purnell trumpets the shift to a ‘simpler’ system that ‘rewards responsibility, gives people the incentive to do the right thing and ends the injustice of people being written off on benefits for life without any hope of getting the support they need to get back to work’.

But there are concerns that the plans do not offer adequate support to help individuals back to work. And, some argue, the role social landlords could play has been overlooked. DWP figures show that of the 500,000 people on incapacity benefit who live in social housing, 300,000 are in council homes and 200,000 in housing association accommodation.

Vulnerable tenants

Most agree that getting people off benefits and back into work can be beneficial. But are ministers going the right way about it?

Jean Martin, an experienced officer in Southwark Council’s sustain team, which supports vulnerable tenants, says: ‘I can see it’s going to create a lot of issues. One of the worries for me is a lot of people are going to feel intimidated and pressured back into work.

‘Some are already unwell, especially people who suffer from mental health issues – they will be harder hit. They are now in a place that can manage their illness – they could be made more ill because of this pressure to attend workforce interviews.’

‘Access to work’ is a government programme to help people on incapacity benefit into jobs. This funds support such as transport costs, a support worker, specialist equipment and training.

The DWP says it will double the scheme’s funding to £138 million by 2014. But there are fears that support workers and those doing the new assessments will not have adequate specialised knowledge – particularly in the area of mental health.

Ruth Phillips, assistant director of the Richmond Fellowship, which helps people with mental health issues, believes the numbers on incapacity benefit could actually rise. ‘People doing the assessments and support won’t have the specialist knowledge organisations such as ours have,’ she says.

‘The generic support offered will be able to support people with low-level mental health problems but not those most vulnerable – on medication, or with schizophrenia. There is a danger the number of people on incapacity benefit could rise from 40 to 50 per cent.’

The Richmond Fellowship lobbied the government to be involved in Access to work, but was turned down. Ms Phillips adds: ‘We are in favour of all sorts of people with disabilities going into work. But in terms of how people’s disabilities will be reviewed, this government is driving towards the punishment route.

‘It puts pressure on people to engage in programmes, otherwise there is a threat to benefits.’

Dan Norris, a welfare rights coordinator for Southwark Reach – part of homelessness charity Thames Reach – which offers support to vulnerable people, also thinks the government should offer a ‘carrot as well as a stick’.

‘Access to work is not adequate,’ he says. ‘It’s not getting people into work now. Just cracking the whip is not going to work. Not everybody out there is craving to get work. A lot of people on incapacity benefit will just slide onto jobseeker’s allowance and just say they are looking for work.’

He adds: ‘The support has to be there. Forty per cent on incapacity benefits claim depression or bad backs and there’s an idea that going back to work is a cure. But people with depression find going back to work terrifying and will only go back if there is help.’

He believes employers also need incentives to take people on who have ‘gaps in their CV’ because they are ‘there to make a profit’.

Vanessa Stanislas, chief executive of Disability Alliance, echoes these concerns. ‘We are not opposed to disabled people going into work, if the support is appropriate,’ she says. ‘There’s a danger of having a target to get people off incapacity benefit and people being encouraged or forced into work that is not appropriate to them. 

There’s a potential to grow confidence but for some there might be a devastating affect. If someone with a serious mental health impairment is encouraged to work in a job they are not ready for, or perhaps do not get the support, they will not be able to stay in that job and will be back to benefits.’

She also believes salaries have to be such that it pays to work rather than continue on benefits.

Phil Morgan, chief executive of the Tenant Participation Advisory Service (England), believes ministers are channelling their energies in the wrong direction. ‘The government is still thinking in silos,’ he argues. ‘If money is made available to help communities it is given to local authorities. They do not do anything to support local housing. It would be a great idea if they would work with local landlords.’

Mr Morgan mentions several housing associations which run successful schemes getting people back into work and feels the government should encourage others to do the same.

Richard Capie, director of policy and practice at the Chartered Institute of Housing, is in favour of the plans. But he agrees housing providers are well-placed to help people back to work – and advise on the process.

‘This is about potential opportunities,’ he says. ‘No one wants to be sitting at home. Everyone has their ambitions and aspirations. It’s how you unlock those opportunities with the most appropriate support. Housing organisations are already doing a lot to open up opportunities.’

He adds: ‘Housing provision is not just about providing somewhere affordable to live it’s also about helping individuals realise their potential. If you are reviewing benefit status you need to have the best quality information and you are probably going to get that from the people working with them [people on incapacity benefit] on a day-to-day basis’.

A DWP spokesperson says there is no intention to force people into work.

‘Many people with health conditions or disabilities tell us that they want to work,’ she says. ‘It is not our intention to force anyone back to work when they are not ready. We want to help people manage their condition and provide the right support so they are able to work.

‘We also want to provide employers with the occupational health advice they need to be able to employ people with mental health problems, in a healthy working environment.’

Evidence of whether the new medical assessments will work for claimants applying for employment and support allowance should emerge in the coming weeks, with a white paper outlining plans to move existing applicants onto ESA due before the end of the year.

If it goes ahead, it will take another few years before the effects, both on individuals and their landlords, of totally abolishing incapacity benefit and income support are known.

But, so far, there seems little guarantee the assessments of who is suitable to work will be infallible – nor whether the support disabled people get in the work place will be good enough to help them stay there.

Ready or not

Susan Rixon, a 42-year-old Southwark council tenant from Bermondsey, is on incapacity benefit. She says she knows what it is like to feel pushed into work.

Susan has been on incapacity benefit after having a heart attack and brain surgery in 2006.

She is a qualified chef and used to work around 11 hours a day for London’s Tate Modern and Tate Britain art galleries.

She has been diagnosed with a brain condition which means her heart cannot cope with her standing for long periods of time. Since her operation, she has suffered from fluid on the lungs, pleurisy and pneumonia and takes up to 16 tablets a day.

Ms Rixon still attends the hospital regularly for treatment and often has days when she feels too unwell to do anything.

Since she has been on incapacity benefit, Jobcentre Plus has been encouraging her to apply for chefs jobs and set up interviews for her. She has been to the interviews but does not feel ready to go back to her old job.

‘I told them the hospital said maybe in two years down the line I will feel ready to go to work,’ she explains.

‘I’m so ill at the moment. I can’t breathe properly. I can’t walk up four flights of stairs.

‘All I want is to feel fit and ready to go to work – I don’t want to feel pushed. That is more stressful than anything.’

She adds: ‘I want to go back to work – I am a qualified chef. I can get myself a job any time I want. But at the moment I don’t know if I’m going to be well enough – or suddenly need another operation.’

New system: employment and support allowance

Applicants seeking the new employment support allowance for a disability will be medically assessed using a work capability assessment, which will be much more thorough than the current person capability assessment.

The government wants to use WCAs to reassess all those on incapacity benefit between 2009 and 2013.

If someone is assessed as being ‘able to take part in a work-focused interview’ they will receive £84.50 a week and support to help them get into a job.

Severely disabled people will get up to £102.10 a week, more than at present. They will not have to take part in the interviews but will be able to volunteer for support if they do wish to return to work.

Some people will no longer qualify for incapacity benefit (or ESA) and be put on jobseeker’s allowance.

Readers' comments (4)

  • According to your article this summer the government announced proposals to get at least some of the 2.6 million people in this country on incapacity benefits back into work – half a million of whom live in social housing.
    My concerns are that New Labour’s campaign to get claimants off incapacity benefits and back into work is driven by a desire to pander to middle England and reduce benefits rather than a genuine attempt to enrich the lives of claimants. That New Labour’s policies will see many applicants not getting the financial help they need or those on inacapacity benefit being pushed into unsuitable work and being financially disadvantaged, especially on the basis of inaccurate medical advice.

    My daughter suffers from severe congenital visual impairment and other medical conditions. In relation to seeking medical treatment she sought the assistance of her member of parliament. The member of parliament subsequently received a letter from a local NHS Trust that contained a series of inaccuracies in relation to my daughter’s medical condition.

    Following a complaint to the Information Commissioner’s Office the NHS Trust was instructed along with other requirements to amend my daughter’s Ophthalimic Consultant’s letter to another consultant in March 2004, inrespect to the following:

    The statement that my daughter wears spectacles to be crossed out and the words inserted ‘she does not wear spectacles.’

    After the statement ‘she went to boading school where she had assistance with various magnifiying aids’ to add ‘but these were of no benefit.’

    A line put through ‘I am sure she has a capacity for independence and to live life to the full without much in the way of reading aids.’ and the following added: ‘At university over 40 hours of assistance a week was needed and walking around hurt Natalie’s eyes so taxis had to be taken.

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  • where are all the jobs................after two years one the dole purnell will treat them like criminals and expect them to do community service/new labour is this what it stands punishing the sick while bankrolling the bankers

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  • For all the genuine cases there as many false claims. IB was brought in by the Tories to lower unemployment figures. I know so many people on IB who are then entitled to Disability Living Allowance. They can get a car from this (Motability)and a freedom pass for London Transport. It stops money going to real people who need it and there is no incentive to work.

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  • I have received incapacity benefit since June of last year.
    I have always worked, and still would love to work but jobs are not coming my way the way that they did before I had three heart attacks, a coma for 11 days and hospital for a month and an operation to my damaged leg. I am fifty eight years old and though the legislation forbids discrimination I can assure you that this is making no difference at all. I am not complaining about the new requirements but the situation is not as it seems.
    I have attended the private employment agency REED about three times a week for the past eight months. I spend the day filling in application forms, sending emails for jobs and chasing up. I have applied for about 160 jobs with a minimum response. I have been told by REED that my only requirment is to attend 5 interviews and that it is not a good idea to be in at the office so often. I have applied for training only to be told that they have a limited budget for this, I have applied to update my drivers license as I have been turned down for jobs because of the lack of one. The local authority takes 85% of any increase over £60.50, the poverty line, thereby taking any increase in income from DWP.
    I am now told by this private agency REED that they will have to manage my expectations! Is this the expectation that I will, or will not get work again.
    I had no expectations only that if I worked to get work I would succeed; I did not expect to be told that my expectations were too high. I have written to the relevent MP only to receive a form letter- they did not even bother reading my letter. I know the aims of the legislation but if anyone else recites this at me again I will scream- at the risk of being red flagged for ASB! What a mess.

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