Tenancy management

Covering all aspects of housing management, from allocations and setting rents to repairs and maintenance, and handling evictions and anti-social behaviour.

Man fitting solar panel on roof

£10m urban energy fund to launch imminently


A £10m fund for urban community energy projects, which can be accessed by housing associations, is set to be launched within the coming weeks.

Stock pic of wood chippings

Social landlords shun renewable heat scheme due to upfront costs


Sector calls for more financial incentives and government tariff pledge

Stock ilo

Debts spiral for welfare reform-affected tenants


Families hit by the coalition government’s welfare reforms have seen their average debt increase by more than 70% in just over a year, a study has found.

Stock pic

Better repairs 'top priority' for social tenants


Four in 10 social housing tenants have cited better repairs and maintenance as their top priority for improving quality of life.

Scottish parliament

Charity campaigns for reform of 'outdated' private rented sector


A campaign to reform the ‘outdated’ private rented sector in Scotland has been launched by a homelessness charity.

Stock pic

Credit agency issues warning over two year benefit freeze


A major credit agency has warned that a proposed benefits freeze could lead to ‘downward pressure’ on rents and make it ‘increasingly difficult’ for housing associations to manage arrears.

Michael Gelling

Tenant body concern over gas access call


England’s largest social housing tenant body has spoken out against a campaign to give housing associations more powers to access homes for gas inspections.

More tenancy management news

Anonymous columnist

Beware the rise of the robots


Inside Housing’s anonymous columnist warns landlords of the worrying impact of technology on customer relations

Paula Squire

Responding to Ebola


Ebola is dominating the headlines, but social landlords should have an up-to-date policy on infectious diseases to protect employees

Colin Wiles small

A House Divided?


Colin Wiles reports on his American road trip and his thoughts on the inequality of the housing system there

Carl Brown small

Time for common sense on gas safety


The social housing sector often sends the government inconsistent or complicated messages, but the latest campaign on gas safety is both clear and deserves to be heard

Solicitor, Clarke Willmott

The right to freedom


Associations beware a recent decision about people who lack capacity to make decisions about where they live and what care they receive

Jules Birch

In the wake of Lyons


So what clues does the Lyons Review offers us about housing up to 2020? Here are some more thoughts.

Director of housing, Thames Valley Housing

Helping tenants helps us


Schemes to assist residents find work improves satisfaction and bottom line

Aman Sahota

No PRS answer


Aman Sahota from Lewis Silkin argues that a new ‘use class’ in planning regulations is not the way to encourage institutions to invest in the private rented sector

More opinion

Our specialists

Who to talk to about the subjects covered on this page.


Carl Brown

Deputy news editor


Follow Carl Brown on Twitter

Pete Apps

Pete Apps



Follow Pete Apps on Twitter


Laurna Robertson

Deputy Website Editor


Follow Laurna Robertson on Twitter