TSA rebrands standards ahead of launch
The Tenant Services Authority is to change the names of the standards it expects landlords to reach on a national and local level before their launch next week.
Speaking at a conference in Leeds, TSA board member Jim Coulter said the regulator’s final version of its framework would include clarifications over the proposed standards.
The six ‘national standards’ all landlords must meet will be renamed ‘TSA standards’ after feedback on the draft regulatory framework suggested the original name was confusing. Similarly, ‘local standards’ will be rebranded as ‘local offers’.
Mr Coulter said: ‘We have had feedback about clarity of language on our national standards and local standards. There are now a number of adjustments being made.’
He also told delegates at the Board Development Agency conference that the TSA would be focusing on providers offering the poorest quality services. ‘In 2010/11 there is going to be resourcing to investigate the poorest providers. We want to see poor performance driven up, rather than having a blanket approach to the sector overall,’ he said.
The standards were published for consultation in November. The deadline for responses was last month, and the final version is expected next week, before the TSA takes over the regulation of housing associations and local authority housing services from 1 April.