TSA website data needs updating
As Isabel Hardman’s article correctly observed (Inside Housing, 15 January), the data used by the Tenant Service Authority’s new comparison website for some social landlords is older than that of others and this can create a misleading picture, particularly at a local level where significant change has taken place, such as the transfer of management responsibilities.
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To its credit, the TSA has been very helpful since we contacted it about this and is looking at amending the site. We would urge other landlords
to follow the advice of the TSA’s Richard Moriarty by regularly updating their information.
The site’s biggest challenge now is to ensure that a local search produces a genuinely local result.
Carol Matthews, chief executive, Guinness Northern Counties