TVH told to launch governance review

Look who’s talking

When residents on Islington’s Andover estate complained about anti-social behaviour, they never expected their details to be sent to the perpertrators. Here, Rhiannon Bury kicks off our safer communities special by investigating the damage done by the council’s data blunder

Are you being served?

A neighbouring council’s poor customer service shocks and disappoints Inside Housing ’s anonymous columnist

Housing Benefit and Daylight Robbery

Council sent complainants' details to ASB offenders

Police are patrolling an estate around the clock after a council sent details of residents who complained of anti-social behaviour to the perpetrators.

Union loses appeal over 'three monkeys' ruling

Trade union Unison has lost a case against its former representative at the Tenant Services Authority after a four-and-a-half-year dispute.

Protecting your reputation

How should employers address the threats posed by social networking sites? Lawyer Siobhan Fitzgerald explains

What’s in the post?

Landlords’ administrative errors can lead to time-consuming court cases, says Jane Plant, associate at Weightmans

Open-door policy

Allowing private landlords to validate local housing allowance claims can help councils simplify their procedures and cut their housing waiting lists. Neil Merrick heads to Derbyshire to find out how

Reasons for rejection

Housing associations can face legal challenges if they don’t give clear reasons for rejecting tender bids. Public procurement specialist Bill Hull explains

The home MOT test

A Dutch landlord is reducing maintenance costs by giving its homes regular check-ups. Chloë Stothart finds out how it works