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An open invitation from Inside Housing to the housing minister

Amid concerns about the pace of change, A Voice for Tenants has asked Inside Housing to host a meeting with housing minister Kit Malthouse to discuss how best to develop national tenant representation. We’ve accepted – so Mr Malthouse, it is over to you, writes Martin Hilditch

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Kit Malthouse and Leslie Channon met in October last year (picture: John Robertson)
Kit Malthouse and Leslie Channon met in October last year (picture: John Robertson)
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A Voice for Tenants has asked Inside Housing to host a meeting with housing minister Kit Malthouse to discuss how best to develop national tenant representation. We’ve accepted – so Mr Malthouse, it is over to you #ukhousing

With the Voice for Tenants steering group accusing government of disinterest in tenant engagement we invite the housing minister to a round table #ukhousing

We invite the housing minister to a meeting with A Voice for Tenants to discuss national representation - over to you @KitMalthouse #ukhousing

Immediately after the Grenfell Tower fire, prime minister Theresa May made some firm commitments in parliament.

She said that “long after the TV cameras have gone and the world has moved on”, the government would not forget, and would work to make the lives of tenants better and “bring them into the political process”.

Weeks later, then-housing secretary Sajid Javid told delegates at the annual National Housing Federation (NHF) conference that over a period of time social housing stock had become “increasingly neglected, as did the people who lived in it”.

He added: “The establishment became detached, aloof, focused its attentions elsewhere. And the tragic events of 14 June showed exactly where that attitude can lead.”


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It’s difficult not to dwell on those last two sentences this week, when one of the tenant groups that government has had close links with since the fire, the A Voice for Tenants (AV4T) steering group, suggested that ministers have become increasingly uninterested in dialogue in recent months, in an open letter to housing minister Kit Malthouse.

This is a worrying claim – and the messenger is significant. After all, this is a group that has had plenty of access to government in recent years, working with ministers to set up meetings with tenants as the Social Housing Green Paper was drafted. The relationship has typically been friendly.

“Even with the distractions of Brexit, there is important change the government could easily set in motion if Mr Malthouse has the political will”

The message also comes at a time when everyone – apart from government, it appears – is talking about AV4T’s key goal: the creation of some kind of national body to speak on behalf of social housing tenants.

For example, 31,000 people responded to Shelter’s ‘Big Conversation’ about social housing, the result of which were published in January. A conclusion its commissioners reached following feedback was that there should be “a new national tenants’ organisation” to give social housing residents a voice. The NHF backed calls for a new National Tenant Voice at the recent launch of its Together with Tenants consultation.

It has been talked about by ministers for some time, too. In an interview with Leslie Channon, chair of AV4T, in October last year, Mr Malthouse said that the government was considering options.

Six months later, there has still been no indication from government about how it intends to bring tenants into the political process on any kind of permanent basis. The glacial progress is frustrating because the kind of feasibility study into the creation of a national voice for tenants that AV4T is calling for would cost peanuts and could be set up quickly. Even with the distractions of Brexit, there is important change the government could easily set in motion if Mr Malthouse has the political will.

AV4T wants to hold a meeting with Mr Malthouse and others to talk about how best to develop national tenant representation.
It has asked Inside Housing to host this. We would be delighted to do so, because this is such an important issue.

Inside Housing and AV4T have this week invited Mr Malthouse to take part. We look forward to his reply.

Martin Hilditch, editor, Inside Housing

A Voice for Tenants letter to the housing minister

Dear Minister

It is disappointing that, coming up to the two-year anniversary of the Grenfell tragedy, there has

not been any significant progress in achieving the prime minister’s aim to bring the four million social housing tenants into the political process.

We have asked Inside Housing to publish this letter because we as tenants consider that our input into the political process is sufficiently important to merit sector-wide debate.

We are writing to you again following our letter to you on 15 January, to invite you or your officers to a sectoral discussion to be hosted by Inside Housing on how best to develop national tenant representation.

We welcomed that your government agreed to our request to include a question about national tenant representation in the Social Housing Green Paper. We are sure that you will be delighted that in response to the government’s question, so many stakeholders in the sector have responded so positively that national tenant representation is needed.

We can confirm that this level of positive support for our proposals for national tenant representation is what we are experiencing also. As you know, a huge 93% of respondents to the survey we carried out (mostly from social housing tenants) said that there is a need for national tenant representation. Disappointingly, this was matched by a similarly huge 87% of respondents who considered that tenant voices are not currently heard in government policy discussions.

We are also pleased that all the major sectoral bodies support tenants’ views that there should

be national tenant representation, including Inside Housing, the National Housing Federation, the Association of Retained Council Housing, the National Federation of ALMOs, Shelter and Dame Judith Hackitt in her proposals about how to respond to the issues brought up by the Grenfell fire tragedy.

A Voice for Tenants Steering Group was formed in the wake of Grenfell, bringing together the national bodies that act on behalf of tenants alongside other tenants active nationally.

While our group consisted of the most nationally representative group of tenants at that time, we never purported to be representative of tenants. We have always made the case that it is not possible for any tenant group to speak on behalf of four million social housing tenants or achieve the prime minister’s aim to bring them into the political process without the means to have a two-way dialogue with them.

We approached then-housing minister Alok Sharma MP, offering to work with him constructively and coherently to start the process of building engagement with tenants. He responded positively to our approach and asked us both to draw up proposals for how dialogue with tenants could take place and to assist him in holding a set of ministerial events for him to meet with tenants. At that time, DCLG officers had no experience of working with tenants. It was as a result of our knowledge and experience and the tireless input of many of our volunteers that it was possible to hold a successful series of ministerial events. The minister and DCLG officers were surprised by the quality of tenant debate at those events, and they were a fantastic start to tenants and the government working in partnership together.

“We are disappointed that, despite the overwhelming support for the principles in our proposals, there has been next to no dialogue between government and our group since the end of 2018”

The Ministry broadly welcomed the proposals we had made to them at their request. Given the many different tenant viewpoints on how national tenant representation should be established, we have always proposed that A Voice for Tenants should be established through an extensive tenant-led national consultation with tenants. We saw this as a start to what would need to be a long-term means of building tenant involvement in the political process, which would need to include engagement with tenants in many different ways. The Ministry has asked us on many occasions to amend our proposals, which we have done, and the Ministry asked us to set out how national consultation should take place in our submission to the Social Housing Green Paper, which we also did.

We are disappointed that, despite the overwhelming support for the principles in our proposals, there has been next to no dialogue between government and our group since the end of 2018.

Time has moved on since we made our initial proposals to government in July 2017. More tenant groups are emerging, most of them with stronger views than ours that government should have taken action much sooner to redress power imbalances between tenants and landlords. We recognise that different proposals than ours may be appropriate now, and that we on the A Voice for Tenants Steering Group may not be the right people to take forward the national tenant representation debate on behalf of tenants. It is also the case that our group – which has had no financial resources – is now finding it hard to progress any further. Our last meeting had six people present in person, with a further nine people who could not afford train fares attending on the phone. Perhaps we were naïve, but we never anticipated that it would take nearly two years for any progress to be made and that there would

still be no resources to enable even our small group of tenants to debate issues.

The fundamental question remains regarding how the government and the sector are going to ensure that four million social housing tenants are going to be brought into the political process. If our proposals to government are not what is needed, then what is the government going to do to achieve the prime minister’s aim? How can the housing sector assist in this aim? We invite government and the sector to take part in a sectoral debate on this issue to be hosted by Inside Housing.

These are important issues within the fabric of our society. It is a fundamental democratic deficit that

the views of the eight million people living in the four million social housing tenanted homes are being ignored. Most social housing tenants feel totally disregarded and disrespected by politicians and their landlords alike. Unless we start to take steps to address their alienation and powerlessness, there will be long-term negative consequences for society as a result of it.

Yours faithfully

Leslie Channon, chair, A Voice for Tenants Steering Group

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