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There is a pool of passionate, values-driven young professionals who want to build a career in housing but can’t get a foot in the door, writes Rachel Whale, co-founder of Charityworks
It’s no secret that the housing sector is grappling with recruitment and retention challenges. Reports of hard-to-fill vacancies, overstretched teams and the struggle to attract young people into frontline and operational roles are becoming all too common.
This workforce pressure sits against a backdrop of a housing crisis where demand for affordable and secure homes continues to rise, making the need for a strong, sustainable workforce more critical than ever.
What’s less widely talked about is this: at the very same time, a pool of passionate, values-driven young professionals are actively trying to build their careers in housing – and finding it difficult to get a foot in the door.
At Charityworks, we currently have around 100 candidates in our talent pool who have told us they want to work for a housing association. These are individuals from diverse backgrounds – 40% are from global majority backgrounds, 49% identify as LGBTQ+ and 33% identify as neurodivergent. Many hold degrees and have early-career experience, and they’re motivated by the housing crisis and want to be part of the solution.
They’ve applied to join our 12-month placement programme, which gives them hands-on experience in a non-profit setting. But here’s the disconnect: not enough housing organisations are stepping forward to host them.
The result? Talented young people, ready and willing to contribute to the sector, are left without opportunities – while housing associations continue to report difficulties in hiring and growing their future workforce.
There are, of course, real pressures at play: budget constraints and the ever-present challenge of doing more with less. But there is also a bigger strategic issue: the sector risks missing the chance to invest in future talent.
Charityworks trainees aren’t just staying in the sector for their placement year. In fact, 92% of organisations that host a trainee go on to offer them permanent roles.
There are currently two Charityworks alumni on the Chartered Institute of Housing Futures board – a clear demonstration that the programme supports a sustainable, talented succession pipeline into the sector.
Sarah Cross is one of Charityworks’ talented alumni who has gone on to excel in her career. She was placed at Lancaster West Neighbourhood Team four years ago, and is still there today, now working as their sustainability programme manager. She was a finalist for the Women in Housing Awards Woman of the Future award in 2023 and a finalist in the Housing Quality Network Housing’s Next Generation leader competition in 2024.
“What’s needed now is a shift in mindset: to see early-career recruitment not as a luxury, but as a strategic imperative for the future of housing”
Organisations tell us how much value trainees add from day one, from bringing in fresh perspectives, to supporting resident engagement and digital projects, or boosting capacity in overstretched teams.
The housing crisis is one of the defining challenges of our time. Meeting it requires not only homes, funding and political will, but also a workforce with the skills, creativity and passion to drive solutions forward. If the sector doesn’t invest now in building its talent pipeline, it risks storing up bigger problems for the future.
We know the next generation of housing leaders won’t appear overnight, but they won’t appear at all if we don’t give them the opportunity to get started.
The interest is there. The talent is there. What’s needed now is a shift in mindset: to see early-career recruitment not as a luxury, but as a strategic imperative for the future of housing.
Rachel Whale, co-founder, Charityworks
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