We are the UK’s leading independent provider of warranty and insurance for new homes. Our purpose is to build confidence in the construction quality of new homes by assessing, inspecting and directly insuring new homes registered with us. We use our unrivalled expertise, data and training services to support our registered customers to improve the construction quality of new homes and provide protection for the homeowners who purchase them.
We are a company limited by guarantee, with no shareholders. We are independent of government and the construction industry. Any profits that we generate are reinvested in the services we offer that support our core purpose. With our integrated business model and over 80 years of experience, we’re committed to improving build quality through NHBC Standards and building control, inspecting robustly, managing claims and using our experience and insights to track quality issues, providing training wherever it is needed.
We engage with the industry, with government and key stakeholders, contributing to all aspects of the housing agenda. We are an insurer, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
"Met some great people and made some great contacts. Took away some great tips that are easy to introduce. Saw some marvellous, inspirational speakers that really made me think"
"Great innovative ideas around customer experince and improving the overall customer journey."
"Great insight into how others have successfully integrated innovation and disruption into their businesses."
"Not just another housing conference; challenging examples of thinking from outside the housing bubble"