Agenda

Stream 2: Disruptive/innovative tech

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Chair: Phil Brunkard, managing director, Fractional/CIO

11.15 – 11.45 AI for leaders: making sense of artificial intelligence

  • Explaining the capabilities of AI in non-technical language
  • How AI is already being used in organisations today
  • What could possibly go wrong?
  • How to start your AI journey

Andrew Burgess, author and disruptive technologies expert

11.50 – 12.20 Cloud migration for leaders: launch of DIN research project

In this session we will launch DINs first thought leadership publication based on research into one of the hottest topics for the sector around cloud migration and how this could be key to unlocking the digital potential within their business.

 

Ross Fraser, head of research, Disruptive Innovators Network

Paul Jackson, solution director, Rackspace

12.20 - 13.15 Lunch

13.15 – 13.45 Opening up the possibilities of 5G with mobile technology

In this session we will explore how the launch of 5G can transform the mobility and service capabilities for delivering services to customers including:

 

  • Introduction to the potential of 5G means to your business
  • What lower latency and higher capacity as well as high speed will mean
  • How can mobile working support digital transformation
  • Put it to the test with a full video mobile app; sight call, application demonstration and use case for housing

 

Laura Tressler, housing team manager, BT

13.50 – 14.20 Low code is transforming housing operations and needs to be part of your operating model

Low code platforms offer real opportunities for digital transformation and organisational agility. This session will cover practical case study examples of how a low code platform is helping with:

  • Joining up back-office systems
  • Easy and adaptive mobile working
  • Flexible case management
  • Improving customer experience

The session will include a demonstration of an example of a single view of repairs with a live 2 way integration to 5 enterprise systems in the call centre.

 

Gareth Edwards, founder and chief executive, Rapid Information Systems

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EVENT INFORMATION

  • 11-12 November
  • Virtual conference
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