After hitting the top regulatory grades, why is Midland Heart looking for tougher scrutiny?

Insight07.05.267.15 AM by Martin Hilditch

Housing association Midland Heart landed the top C1/G1/V1 grades from the Regulator of Social Housing, and it outperforms most when it comes to tenant satisfaction measures. Martin Hilditch meets some of the landlord’s key players to find out why it is still looking for more challenge and more scrutiny

Glenn Harris, Midland Heart’s chief executive: “You can always do something better”

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