This afternoon our 10 Rising Stars hopefuls took your questions in an hour long Twitter chat. Here is a selection of just some of your many tweets and the candidates’ answers.
There are 10 housing sector hopefuls in the running for Inside Housing’s and the Chartered Institute of Housing’s prestigious Rising Stars award.
Task three of the competition, today, saw the candidates take questions from housing’s finest using the hashtag #CIHRisingStars
The chat included questions about: housing policy, social purpose, what they would do if they were prime minister and about what animal they would be and why.
Below is a selection of the many tweets.
The first question came from CIH Futures chair, Elly Hoult, and was about tackling stigma:
It’s like waiting to get important gig tickets. Refreshing the page waiting for 1pm and the kick off of the #CIHRisingStars twitter debate 🙌🏻— Evie Copland (@eviecopland) May 11, 2018
#CIHRisingStars by working with our tenants to achieve greatness and understanding their needs always. I've grew up in social housing so understand the importance of this! Listen to what our tenants have to say. https://t.co/eBj96JrXFP— Oliver Harling (@oliverharling_h) May 11, 2018
Our uniqueness is our magic! No one else does what we do, we help people that need it most! We go where no one else goes and we make a real and positive difference to peoples lives in doing so! It's a very exciting and humbling place to be! #CIHRisingStars https://t.co/gSbymc8s9q— Laura Wood (@LittleLoraWood) May 11, 2018
What is the impact of having younger board members?:
#CIHRisingStars So many things but it has to be the people! Seeing tenants aspirations and confidence grow, supporting staff development, hearing how a new home turned someones life around, the difference the sector makes to individuals and hearing first hand, is truly moving. https://t.co/ck6xAQlBN2— Natasha Jones (@Natasha_MHA) May 11, 2018
Fantastic idea @DavidLevenson7 truly agree with would bring a change of culture, bring a range of knowledge especially within digital inclusion. We have a lot of young customers and their thoughts are very important to us. #cihrisingstars #ukhousing— Moira Nisbet CIHCM (@nisbet_moira) May 11, 2018
Absolutely! By not having Young people on Boards the organisation misses out on vital talent and knowledge, particularly in areas such as comms&digital. Young people are our customers too, so their voices are important in understanding our customer base #CIHRisingStars #ukhousing— Monique D. Green (@MoniDavina) May 11, 2018
Advice for people starting their housing career:
Having people from a range of ages and backgrounds on boards would definitely start the process of culture change. Tenants could feel better represented with having under 35's on boards who might have similar challenges to them #CIHRisingStars https://t.co/e1W5u9ljMG— Holly (@Holly_WHL) May 11, 2018
Firstly, congratulate them on a fantastic choice! Then I'd suggest they explore all the different sub-sections to find their true calling/passion - it's tough but you'll love it #CIHRisingStars #ukhousing— Monique D. Green (@MoniDavina) May 11, 2018
Be yourself! I always tell newbies to stay on top of changes&news about housing and if there is something they are interested about to ask for job shadowing as knowledge leads to confidence leads to better service for tenants #CIHRisingStars https://t.co/fvoHEbPusk— Holly (@Holly_WHL) May 11, 2018
How best to boost tenant engagement?
Take advantage of the successful people around you! There's a wealth of knowledge, experience and passion out there, use it! Also - go with where your passion lies, don't let your job title restrict you - be flexible and say yes more! #CIHRisingStars https://t.co/aOzQhLg5eL— Laura Wood (@LittleLoraWood) May 11, 2018
Strong visual prescience within the communities. Building strong and lasting relationships with our customers, stakeholders, and partnerships to ensure every customer happy #cihrisingstars #ukhousing https://t.co/YktG5nYlSN— Moira Nisbet CIHCM (@nisbet_moira) May 11, 2018
Understand who your tenants are and what they most need from you. It helps to have employees who are representative of the people who you serve so that services can be targeted rather than rolling our a blanket approach to engagement. #CIHRisingStars #ukhousing— Monique D. Green (@MoniDavina) May 11, 2018
#CIHRisingStars its all about local for me! You need to engage with people in their communities, on their front door. Feedback to tenants is key - you need to promote how their feedback has changed the way you work - to show that you listen! https://t.co/xISNAzvBeg— Natasha Jones (@Natasha_MHA) May 11, 2018
We need to break out of traditional models of tenant involvement and come up with more inclusive ways to engage with our tenants! We need to expand the ways in which our tenants can get involved and ensure there is transparency in how we respond to their feedback. #CIHRisingStars https://t.co/rfg2uCBYbL— Laura Wood (@LittleLoraWood) May 11, 2018
Who is social housing for?:
By ensuring we get out from our offices and speak to people in the places they live and work - ensuring we're as visible and accessible as we can be. #CIHRisingStars #ukhousing https://t.co/dug8l90tPN— Ross Edwards (@Ross_Edwards1) May 11, 2018
Flood resources into rough sleepers, change legislation to get people off the streets and into safe accommodation, subsidies to build housing for single rough sleepers, promote #HousingFirst promote @PathwayUK and similar services #CIHRisingStars https://t.co/NTTjkvIJHd— Jess Page (@jessicaruthpage) May 11, 2018
How to avoid working in silos:
If I'm the #ukhousing minister, I would tackle the root causes of homelessness and underlying issues and focus on preventative measures for homelessness and tackle it in a more holistic way. Homelessness and rough sleeping is increasing in our country. #CIHRisingStars https://t.co/ISI9mDt7i5— Eden Bailey (@edenbailey7) May 11, 2018
Hey #cihrisingstars , how do you ensure you're not working in a silo in your organisation?— Jonathan Fisher (@J_L_Fisher) May 11, 2018
The $1m question. Build your profile internally, say hello to people in the kitchen - you might work with them in the future, make yourself known as someone helpful and learn your organisation structure, people will want to work with people they like #CIHRisingStars https://t.co/sytlp8VD8f— Jess Page (@jessicaruthpage) May 11, 2018
Understanding how each department works and how each contributes to the overall success of the organisation. We may be in different depts. but we all have a shared goal - so I make sure to keep sight of it and encourage others to do so #CIHRisingStars #ukhousing— Monique D. Green (@MoniDavina) May 11, 2018
Who inspires our candidates both in and out of the sector?:
Communication is key! I have given updates on what we are doing at other team meetings & invited others to talk about their team in our meetings. Also sharing good news & solutions to problems benefits everyone. Knowledge is power! #CIHRisingStars https://t.co/cuX3sSBZaG— Holly (@Holly_WHL) May 11, 2018
We are incredibly lucky to be surrounded by amazing people. Who inspires you in/out of sector? #CIHRisingStars— Evie Copland (@eviecopland) May 11, 2018
Outside the sector my dad inspires me the most. He has worked since the age of 11 within the farming sector and now aged 65 is still going strong. He wakes up at his work every day and eats, sleeps and breaths farming. He is a real inspiration to my daughter #cihrisingstars pic.twitter.com/MkHJfC36Rm— Moira Nisbet CIHCM (@nisbet_moira) May 11, 2018
In the sector it has to be @Steve_Altair @LaraOyedele @geeta_nanda @tomemurtha they big on diversity and that's important to me. Outside work it has to be my lovely Mum - an incredible woman! #CIHRisingStars #ukhousing— Monique D. Green (@MoniDavina) May 11, 2018
And finally, a slightly different question from our digital editor, Carl Brown, was enthusiastically taken up by the candidates:
From being part of @placeshapers I can say with certainty the fantastic work of @SineadBAspire @Angela_NSHG @LucyFerman @sbhg_jocharlton and the rest of the PlaceShapers crew! #CIHRisingStars https://t.co/piQmwYkLr4— Laura Wood (@LittleLoraWood) May 11, 2018
I would be an ant as they are hard workers, and the ultimate team player. I admire their instinctive community spirit and the team work they display working towards a common goal. #CIHRisingStar #UKHousing— Moira Nisbet CIHCM (@nisbet_moira) May 11, 2018
If I'm an animal, I would like to be a bird so I can have a 'birds eye view' of what is happening around me, and it will be good to see what is happening from every angle. #CIHRisingStars #ukhousing https://t.co/i6e7v7QmIZ— Eden Bailey (@edenbailey7) May 11, 2018
I would probably be a dog as they like to be around people & usually like to be helpful; like guide dogs or service dogs, or helpful like taking socks out of drawers & leaving somewhere near the washing machine 🐶😃 #CIHRisingStars https://t.co/H0BsYRH4WH— Holly (@Holly_WHL) May 11, 2018