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Midland Heart’s multi-trade operative tells Inside Housing about his passion for stargazing and how he’d take a more relaxed approach to running the country
Tell us about your job.
I carry out repairs and maintenance work in customers’ homes, covering many different trades. In one day I could go from plastering a wall, to measuring up a fire door, to answering an emergency call-out to fix a leak. The variety can be challenging but I find it rewarding to be able to resolve so many different issues on a daily basis.
Why housing?
Working in the sector, I have gained a vast amount of knowledge and awareness of different cultures, which has given me a better understanding of our customers’ individual needs.
What does a good day look like?
A good day at Midland Heart involves carrying out the works on someone’s home to a high standard and knowing that the customer is happy. It’s a great feeling to come home knowing you’ve done a good job and helped people.
And a bad one?
I wouldn’t say I have bad days. Every day offers different challenges, which I embrace and overcome by structuring a plan of action. Because each job is so different, I learn from each experience and resolve issues quicker when they come up again.
What would you change about the sector if you could?
I would change people’s general perception of the social housing sector. I find our customers are hard-working and take pride in the maintenance and upkeep of their homes, but it doesn’t always come across this way.
What’s the most private thing you’d admit to colleagues?
If I built up a strong enough bond with a colleague, I’m pretty sure I’d admit anything to them. I’m well-known for my love of climbing, but not many people know that I’m fascinated by all things astronomical.
What is your dream job?
As a child I always dreamed of being an astronaut. I love the idea of being up in space.
You’re prime minister for a day. What do you do?
I would put another bank holiday in the working calendar. Failing this, I would work my way around the eight bars of Westminster with my fellow MPs.
What would your superpower be and why?
If I could choose one superpower above all else it would be omniscience. With limitless knowledge, I would cure diseases and help people most in need.