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Welsh Government proposes service standards for housing adaptations
The Welsh Government has proposed introducing a set of standards for adaptations made to the homes of older and disabled people.
It said the current housing adaptations system is complex as a result of the range of different organisations involved in carrying out the work, which include councils, housing associations, care and repair agencies and occupational therapists.
Ministers believe new service standards could help the quality of adaptations designed to support people to live more independently in their homes be more consistent across Wales.
A consultation on a new range of standards for housing adaptations has been launched this week and will run until 19 December.
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The document outlines the Welsh Government’s expectations for housing adaptations on topics such as timeframes to complete the work and how providers communicate with residents.
It also proposes definitions for small, medium and large housing adaptations – ranging from handrails and extra plug sockets at one end to building an extension or moving a kitchen at the other.
“We want to ensure that the system of providing housing adaptations is more straightforward and that people who request adaptations can expect a consistent standard of service,” said Rebecca Evans, housing and regeneration minister for the Welsh Government.
“I am keen that we continue to work with the sector to create service levels that apply, regardless of geography or type of accommodation. However, I want to ensure that we give flexibility to service providers to determine the best way to use their resources to meet these standards.”
