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Scottish government launches consultation ahead of Social Housing Charter review

The Scottish government is calling for housing stakeholders to take part in a consultation ahead of its review of the Scottish Social Housing Charter next year.

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Picture: Scottish parliament
Picture: Scottish parliament
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The Scottish government is calling for housing stakeholders to take part in a consultation ahead of its review of the Scottish Social Housing Charter next year #UKhousing

Holyrood has asked for views to feed in to a revised charter that will be published in April 2022 and outline the minimum standards that ministers require social landlords in Scotland to achieve for tenants and other customers.

The consultation will ask for responses before it closes on 9 September.

The charter was introduced as part of the Housing (Scotland) Act in 2010 and was last reviewed and revised in 2016.


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It is aimed at setting outcomes and standards for all Scottish social landlords to meet to outline what a good social landlord should be achieving for tenants and other customers.

These include:

  • Giving tenants, homeless people and other customers a clear understanding of what they should expect from a social landlord
  • Giving landlords a clear understanding of what they should be delivering through their housing activities
  • Providing the basis for the Scottish Housing Regulator to monitor, assess and report on the performance of social landlords, and if necessary to require compliance with the charter, and, through the regulator’s reports:
    • Giving landlords the information they need to achieve continuous improvements in their performance and in the value for money they provide
    • Giving tenants and other customers information on how their landlord is performing in relation to other landlords, so that they can actively engage with their landlord in discussions about performance.

The government has also said that it wants the charter to align with the ambitions set out for social housing in its Housing to 2040 route map.

The route map commits to delivering 100,000 affordable homes across Scotland by 2032, with at least 70% of these for social rent, and to ensure that all homes developed by councils and registered providers are zero carbon by 2026.

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