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Sector happy with RSH’s approach during pandemic, survey shows
The vast majority of social landlords have been happy with the Regulator of Social Housing’s (RSH) response to the COVID-19 pandemic, the agency’s third annual stakeholder survey has shown.
Of the 366 sector organisations to complete the English regulator’s survey, 93% agreed that the RSH reduced the regulatory burden during the pandemic.
Meanwhile 94% of respondents agreed that the RSH monitored the key risks to providers during the pandemic, and the same percentage agreed that the regulator communicated with the sector in a timely and appropriate manner.
Since the start of the pandemic, the regulator has introduced a number of measures intended to ease the regulatory burden on social landlords, which included postponing the deadlines for various data returns that landlords are responsible for submitting.
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The RSH also launched a monthly survey to monitor what impact the COVID-19 crisis was having on the sector.
In addition to questions surrounding coronavirus, the RSH’s stakeholder survey asked questions about the regulator’s performance more generally.
A consistent 95% of respondents agreed that the regulator’s approach is co-regulatory, that the regulator meets its objectives to be proportionate and minimise interference and that the regulatory framework corresponds with the RSH’s objectives on economic regulation.
Of the 366 stakeholders who responded the the survey, 92% were registered providers, with other respondents including tenant organisations, trade bodies and government departments.
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